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Touro University

Enrollment Counselor

🇺🇸 Los Alamitos, CA 🕑 Full-Time 💰 $55K 💻 Enrollment 🗓️ March 28th, 2026

Edtech.com's Summary

Touro University California is hiring an Enrollment Counselor. The role involves engaging prospective students through phone, chat, and email, providing program information, guiding students through the admissions process, and collaborating with multiple departments to support enrollment goals.

Highlights
  • Serve as primary contact for prospective students via phone, chat, and email
  • Deliver detailed program information and answer inquiries
  • Maintain follow-up strategies to convert inquiries to enrollments
  • Collaborate with Registrar, Educational Advising, Financial Aid, and other departments
  • Report directly to the Director of Enrollment Counseling
  • Proficient in Microsoft applications
  • Required qualifications include a Bachelor's degree and 3-5 years of admissions experience from an accredited university
  • Strong communication, organizational, and customer service skills
  • Performance measured against enrollment targets and metrics
  • Minimum salary: USD $55,000 per year

Enrollment Counselor Full Description

Overview:

TUW is seeking a motivated, bright and intuitive individual to join our Enrollment Counseling team. The successful candidate must be results-oriented, student-centric, and have strong communication and listening skills.

Responsibilities:

Engage and serve as primary point of contact for inquiring students
•
Conduct phone, chat, and emailed-based communication with prospective students
•
Deliver program information and answer student questions
•
Maintain effective follow-up strategies
•
Identify and guide well-suited students through the admissions process: inquiry to enrollment
•
Interdepartmental cooperation: Registrar, Educational Advising, Financial Aid, etc.
•
Report to the Director of Enrollment Counseling

Qualifications:

Effective communication, both written and verbal
•
Excellent phone skills
•
Student-focused customer service
•
Excellent organizational Skills
• Proficient with all Microsoft applications
• Trainable: accepts and implements coaching and feedback
•
Comfortable being measured on enrollment targets and performance metrics
• High integrity and ethical conduct
• Self-disciplined; focused; solution oriented; ability to work autonomously with a high level of initiative in order to achieve enrollment results.
• Efficient time management and prioritization skills
• Positive Attitude
• Accountable and Responsible

 

Required Qualifications:
•
Bachelor’s degree (Required)
•
3-5 years of Admissions experience (from an accredited degree-granting university)

Minimum Salary: USD $55,000.00/Yr.

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