Enrollment Counselor

Edtech.com's Summary

Touro University California is hiring an Enrollment Counselor. The role requires engaging with prospective students through various communication channels, providing program information, maintaining follow-ups, and guiding students through the admissions process while collaborating with internal departments.

Highlights

Serve as the primary contact for prospective students via phone, chat, and email.
Provide detailed program information and address student inquiries.
Maintain consistent follow-up strategies to support student enrollment.
Collaborate with Registrar, Educational Advising, Financial Aid, and other departments.
Report directly to the Director of Enrollment Counseling.
Proficient in Microsoft applications and effective written and verbal communication.
Comfortable working towards enrollment targets and performance metrics.
Bachelor’s degree preferred but not required; 1+ years of admissions or sales experience required.
Position is location bound in Los Alamitos, CA; only Southern California residents should apply.
Salary range: $55,000 to $57,850 per year.

Enrollment Counselor Full Description

Overview:

TUW is seeking a motivated, bright, and intuitive individual to join our Enrollment Counseling team. The successful candidate must be results-focused, team-oriented, student-centric, and have strong communication and listening skills.

PLEASE NOTE: TUW is rapidly growing. If you are seeking a STABLE employment opportunity, TUW is considering candidates with a background in sales and/or postsecondary admissions ONLY.

Touro University Worldwide (TUW) is a 100% online, non-profit universityâaccredited by the WASC Senior College and University Commission, and is part of the Touro University System. Our institution has a strong reputation and a long heritage of academic stabilityâestablished by Touro College in the 1960s. TUW is an online degree granting academic institution--offering bachelor, master, and doctoral degree programs. Visit www.tuw.edu to learn more.

This position is location bound in Los Alamitos, CA.Â Only Southern California Residents need apply.Â

Join the Touro University Worldwide team and enjoy the benefits our employees loveâclick the link below to learn more! https://www.tuw.edu/wp-content/uploads/Benefits-at-a-Glance.pdf

Responsibilities:

Engage and serve as primary point of contact for inquiring students

Â· Conduct phone, chat, and emailed-based communication with prospective students

Â· Deliver program information and answer student questions

Â· Maintain effective follow-up strategies

Â· Identify and guide well-suited students through the admissions process: inquiry to enrollment

Â· Interdepartmental cooperation: Registrar, Educational Advising, Financial Aid, etc.

Â· Report to the Director of Enrollment Counseling

Successful Enrollment Advisors possess the following knowledge, skills, and qualities:

Â· Effective communication, both written and verbal

Â· Excellent phone skills

Â· Student-focused customer service

Â· Excellent organizational Skills

Â· Proficient with all Microsoft applications

Â· Trainable: accepts and implements coaching and feedback

Â· Comfortable being measured on enrollment targets and performance metrics

Â· High integrity and ethical conduct

Â· Self-disciplined; focused; solution oriented; ability to work autonomously with a high level of initiative in order to achieve enrollment results.

Â· Efficient time management and prioritization skills

Â· Positive Attitude

Â· Accountable and Responsible

Qualifications:

Bachelorâs degree (preferred but not required)

Â· 1+ years of Admissions and/or Sales experience

Maximum Salary: USD $57,850.00/Yr.

Minimum Salary: USD $55,000.00/Yr.

Original Job Description