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University of Houston

Enrollment Counselor I

🇺🇸 Houston, TX

🕑 Full-Time

💰 $36K - $49K

💻 Enrollment

🗓️ June 18th, 2025

Edtech.com's Summary

University of Houston-Downtown (UHD) is hiring an Enrollment Counselor I. The role involves providing professional customer service in the Office of Admissions, managing communications, processing application documents, conducting presentations, and supervising student assistants to support enrollment growth.

Highlights

  • Manages Admissions department email account and processes student documentation
  • Reviews admissions applications for completeness using relevant software
  • Conducts UHD Welcome Center presentations and school visits to increase enrollment
  • Provides suggestions for PeopleSoft Campus Solutions Admissions modules
  • Represents UHD at college fairs, conventions, and other recruitment events
  • Supervises and assigns work to student workers in Admissions
  • Requires a Bachelor's degree and a minimum of three years of related experience
  • Strong analytical, communication, customer service, and presentation skills necessary
  • Must have knowledge of enrollment policies, student counseling, and recruitment techniques
  • Salary range: $36,294 - $48,997 annually

Enrollment Counselor I Full Description


 | Department: Undergraduate Admissions
| Salary: $ 36,294 - $ 48,997
| Description: Job Summary The Enrollment Counselor II assists with developing and implementing strategies that address, maintain, and improve admission rates and increase enrollment numbers at the university.Duties Manages the Admissions department email account, responding promptly to emails daily, and processing student documentation that is received Processes admissions application documents, reviewing for completeness, and maintaining records appropriately; uses relevant software to analyze application information and check for errors Conducts UHD Welcome Center presentations and school visits to assist students with the UHD enrollment process and to increase enrollment numbers Provides PeopleSoft Campus Solutions implementation suggestions and guidance specific to the Admissions modules Represents the university at college and career fairs, conventions, and other eventsMarginal Duties Performs all other duties as assignedSupervisory Responsibilities Direct Reports: Supervises student workersDelegation of Work: Regularly assigns work to subordinate(s)Supervision Given: Supervises the work of student employeesKnowledge, Skills and Abilities Knowledge: Knowledge of the enrollment policies and procedures at the university, and of the related trends, issues, and accepted practices Knowledge of student counseling Knowledge of student recruitment practices and techniques.Skills: Strong analytical and problem solving skills Excellent interpersonal and communication skills Good customer service skills Good presentation skillsAbilities: Ability to build a rapport with prospective students Ability to type 60wpm Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.Work Location and Physical Demands Primary Work Location: Works in an office environmentPhysical Demands: Work is performed in a typical, comfortable interior work environment which does not subject the employee to any unpleasant elements Individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks May have occasional exposure to inclement weather conditions and/or extreme temperatures Occasional lifting and carrying of up to 30lbs may be requiredQualifications Required Education: Bachelor's degreeRequired Experience: Minimum of three (3) years of related job experienceLicense/Certification: None requiredPreferred Qualifications None
| All positions at the University of Houston-System are security sensitive and will require a criminal history check. The University of Houston System and its universities are an Equal Opportunity Institution.