Enrollment Specialist

🇺🇸 Charlotte, NC 🕑 Full-Time 💰 $39K - $47K 💻 Enrollment 🗓️ May 28th, 2026

Salesforce CRM

Edtech.com's Summary

UNC Charlotte is hiring an Enrollment Specialist. The role involves serving as the first point of contact for student inquiries and recruiting prospective students for online academic programs. The specialist actively follows up with students through multiple communication channels, participates in recruitment activities, and manages application processes using Slate and Salesforce while maintaining strong stakeholder relationships.

Highlights

Serve as the first contact for student inquiries and recruit prospective students for online academic programs.

Provide program consultation and guide students through the application and enrollment process via phone, email, and text.

Participate in information sessions, program knowledge sessions, and meetings with program management and enrollment leadership.

Use Slate for admissions and application management and Salesforce to document and follow up with prospective students.

Update enrollment statuses daily and utilize dashboards to strategize outreach efforts.

Provide exceptional customer service to a diverse community of students, staff, and stakeholders.

Bachelor's degree or equivalent combination of education and experience required.

Preferred skills include advanced proficiency with Google Workspace, Microsoft Office Suite, Salesforce or similar CRM, and experience in sales or high-volume customer service environments.