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edtech.com
University of North Carolina - Charlotte logo

University of North Carolina - Charlotte

Enrollment Specialist

🇺🇸 Hybrid - Charlotte, NC

🕑 Full-Time

💰 $39K - $47K

💻 Enrollment

🗓️ December 13th, 2025

Salesforce CRM FERPA

Edtech.com's Summary

UNC Charlotte is hiring an Enrollment Specialist who acts as the first point of contact for student inquiries within the School of Professional Studies. The role involves recruiting prospective students, providing program consultation via telephone, email, and texting, managing inquiries to meet application goals, and utilizing CRM systems like Slate and Salesforce to document and update enrollment statuses.

Highlights
  • Manage student inquiries via telephone, email, and walk-in for the School of Professional Studies.
  • Recruit prospective students and follow up with existing online program students.
  • Conduct information sessions, program knowledge sessions, and one-on-one meetings with program management staff.
  • Utilize admissions CRM Slate and Salesforce for documentation, follow-up, and enrollment tracking.
  • Update enrollment statuses daily and use dashboards to support outreach strategies.
  • Provide exceptional customer service to students and staff, ensuring a positive experience.
  • Required to have a Bachelor’s degree or equivalent combination of training and experience.
  • Experience with Google Suite, Microsoft Office, Salesforce, and data system tools preferred.
  • Salary range: $39,058 - $48,823 with an anticipated hiring range of $39,058 - $47,000.
  • Position involves collaboration with various departments and participation in recruitment events.

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