Tidewater Community College
Enrollment Specialist - Workforce
🇺🇸
Suffolk, VA
🕑
Full-Time
💰
$44K - $50K
💻
Enrollment
🗓️
May 7th, 2026
Edtech.com's Summary
Tidewater Community College is hiring an Enrollment Specialist - Workforce. The role involves assisting students with admissions, registrations, and funding, processing enrollment documentation, and providing referrals to supportive services to reduce barriers to education.
Highlights
- Provides assistance with student admissions, registrations, and enrollment funding processes.
- Makes outbound calls, handles inbound calls, and responds to emails related to admissions and enrollment.
- Collects required documents to complete student enrollment and registers students in classes.
- Uses Microsoft Office Suite at an advanced level, including email, word processing, spreadsheet, and presentation software.
- Possesses knowledge of college admissions, recruitment, and enrollment procedures.
- Demonstrates excellent customer service and interpersonal skills with effective verbal and written communication.
- Manages competing priorities, works independently and collaboratively, and meets deadlines.
- Experience with program management in a college setting and workforce development activities preferred.
- Full-time position with a pay band range of $44,192 to $50,000, commensurate with experience.
- Work schedule is 8:30 AM to 5:00 PM Monday through Friday, with some evenings and weekends required.
Enrollment Specialist - Workforce Full Description
Enrollment Specialist - Workforce
Please see Special Instructions for more details.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Posting Details
Posting Summary
Working Title | Enrollment Specialist - Workforce
Role Title | Education Support Spec III
Role Code | 29144-SW
FLSA | Exempt
Pay Band | 04
Position Number | 295R0800
Agency | Tidewater Community College
Division | Tidewater Community College (Div)
Work Location | Suffolk - 800
Hiring Range | $44,192 - $50,000, commensurate w/ experience.
Emergency/Essential Personnel | No
EEO Category | 2-Professionals
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | 8:30 AM – 5:00 PM, Monday – Friday, some evening and weekends required.
Sensitive Position | No
Job Description
Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,203 graduates in 2019-2020, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC. TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.
The Enrollment Specialist provides students with assistance in admissions, registrations, and funding as well as making referrals for supportive services as needed (internally and externally) to reduce barriers to education. This position will collect required documents for enrollment, register students in classes, make outbound calls, take inbound calls, respond to emails and process documentation related to admissions/enrollment.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Demonstrated excellent customer service and interpersonal skills Knowledge of college admissions, recruitment and enrollment procedures Ability to communicate effectively verbally and in writing Ability to problem solve, using sound judgment, in a fast-paced environment Ability to work independently and as a part of a team, and prioritize workload Ability to manage competing priorities and meet deadlines Must be adaptable to changing priorities/needs of the division Demonstrated high levels of organization and attention to detail Skill at the advanced level using email, word processing, spreadsheet and presentation software, Microsoft Office Suite
Additional Considerations | Experience with program management in a college setting and with workforce development activities
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | Limited within the Hampton Roads area
Role Title | Education Support Spec III
Role Code | 29144-SW
FLSA | Exempt
Pay Band | 04
Position Number | 295R0800
Agency | Tidewater Community College
Division | Tidewater Community College (Div)
Work Location | Suffolk - 800
Hiring Range | $44,192 - $50,000, commensurate w/ experience.
Emergency/Essential Personnel | No
EEO Category | 2-Professionals
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | 8:30 AM – 5:00 PM, Monday – Friday, some evening and weekends required.
Sensitive Position | No
Job Description
Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,203 graduates in 2019-2020, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC. TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.
The Enrollment Specialist provides students with assistance in admissions, registrations, and funding as well as making referrals for supportive services as needed (internally and externally) to reduce barriers to education. This position will collect required documents for enrollment, register students in classes, make outbound calls, take inbound calls, respond to emails and process documentation related to admissions/enrollment.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Demonstrated excellent customer service and interpersonal skills Knowledge of college admissions, recruitment and enrollment procedures Ability to communicate effectively verbally and in writing Ability to problem solve, using sound judgment, in a fast-paced environment Ability to work independently and as a part of a team, and prioritize workload Ability to manage competing priorities and meet deadlines Must be adaptable to changing priorities/needs of the division Demonstrated high levels of organization and attention to detail Skill at the advanced level using email, word processing, spreadsheet and presentation software, Microsoft Office Suite
Additional Considerations | Experience with program management in a college setting and with workforce development activities
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | Limited within the Hampton Roads area
Posting Detail Information
Posting Number | CLS_4437P
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 05/05/2026
Job Close Date | 05/21/2026
Open Until Filled |
Agency Website | tcc.edu
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/95783
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 05/05/2026
Job Close Date | 05/21/2026
Open Until Filled |
Agency Website | tcc.edu
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/95783
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * I understand this position is not a remote position and I will be required to work in person.
- Yes
- No
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Application
Optional Documents
- Alternative Hiring Process Letter
- (877) 340-5577
- ats@ssc.vccs.edu
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