Enterprise Systems Analyst

🇺🇸 Hybrid - Manhattan, KS 🕑 Full-Time 💰 $71K - $80K 💻 Information Technology 🗓️ July 10th, 2026

SaaS CRM ITSM

Edtech.com's Summary

Kansas State University is hiring an Enterprise Systems Analyst to administer, configure, and support various enterprise SaaS platforms that assist business, financial, and operational functions. The role involves collaborating with stakeholders, providing end-user support and troubleshooting, supporting system integrations, and contributing to process improvements while ensuring solutions are scalable and secure.

Highlights

Administer and support enterprise SaaS applications like Microsoft 365, Salesforce, ITSM tools, and content management systems.
Provide end-user support, troubleshooting, and issue resolution to maintain system reliability and user satisfaction.
Collaborate with functional stakeholders to translate business needs into effective system solutions.
Support integrations and data flows using relational databases and integration tools.
Develop documentation, training materials, and knowledge resources.
Minimum qualifications: high school diploma or equivalent with nine years of relevant experience, or combination of education and experience.
Preferred qualifications: bachelor's degree in technical or business discipline, five+ years administering enterprise SaaS platforms, experience with APIs and enterprise systems architecture.
Legal authorization to work in the U.S. without sponsorship is required.
Anticipated salary range: $70,835 - $80,000 annually.
Supports business, financial, and operational functions across the university’s IT infrastructure.