Event Operations Specialist

Edtech.com's Summary

Bethel University is hiring an Event Operations Specialist to coordinate event-related operations and provide planning services for the Conference and Event Services team. The specialist manages invoicing, scheduling, event page creation, and supports both internal and rental event groups while troubleshooting conflicts and ensuring smooth event execution.

Highlights

Coordinate event operations including invoicing, deposits, office supplies, signage, and monitoring communications.
Support conference and event planning for internal and rental groups; assist onsite at events as needed.
Review, approve, and create room and resource reservations; resolve scheduling conflicts.
Manage event web pages and registration forms; update academic and employee holiday calendars.
Proficient in Microsoft Office Suite; ability to learn Event Management System software.
Requires two years of experience in hospitality, public relations, or customer service industries.
Bachelor’s degree preferred; CSEP and/or CMP certifications preferred.
Position involves frequent local, regional, and national travel.
Full-time, 40 hours per week, with occasional evening and weekend work; salary range $42,000 to $45,000 per year.
Works within Bethel University's Christ-centered campus environment, emphasizing collaboration and professional communication.

Event Operations Specialist Full Description

Job Summary:

Coordinate event-related operations for the Conference and Event Services team. Provide conference and event planning service to event stakeholders.

Responsibilities:

Operations - 45%

Coordinate and fulfill event-related operations including: invoicing, deposits, order office supplies, produce interior signage, monitor e-announcements and reconcile details with the corresponding event pages.
Monitor and follow up on department email inboxes.

Conference and Event support - 25%

Support internal and rental groups in the planning of conferences and events. Fulfill all core event functions and coordinate details with key campus partners.
Assist at internal and rental events as assigned.

Room and Resource Scheduling - 20%

Review and approve (or deny), and room requests submitted online.
Create reservations from phone, email or other communication from Bethel Community or ANC Tenants.
Proactively troubleshoot room/setup conflicts.

Website - 10%

Review and approve, or create event pages along with registration forms as assigned.
Post CAS academic and employee holidays on the university calendar.

Required Skills:

Working knowledge of Microsoft Office Suite required.
Show aptitude to learn Event Management System software.
Demonstrate organizational skills, attention to detail, problem-solving skills, and ability to multitask under pressure.
Possess social skills and the ability to work with a variety of personalities.
Highly motivated self-starter with the ability to collaborate with others as well as work independently.
Effective verbal and written communication skills.
Able to handle sensitive, confidential information in a mature, professional manner.

Experience:
Two years of work experience in the hospitality, public relations, or customer service industries.

Education:
Bachelor’s degree preferred; CSEP and/or CMP preferred.

Additional Information:
Travel: This position requires frequent local, regional and national travel.

Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as desktop and/or laptop computers, photocopiers and smartphones.

The work environment involves working for a suburban, Christian university in which all employees are expected to have a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of the University, and an agreement to abide by all University policies.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. The job requires extended periods of sitting and traversing the Bethel Campus on a regular basis. Reasonable accommodations may be made to ensure people are able to perform the essential functions.

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

Expected Hours of Work:
Typically, days and hours of work are Monday through Friday, with the expectation to work specific schedules and hours as identified and communicated by management. Occasional evening and weekend work may be required as job duties demand. This is a 40 hour per week, 12 months per year position.

Benefits:
Bethel is committed to offering meaningful benefits to our employees including health insurance, retirement plans, and a generous time off package. Learn more about these offerings here.

Learn more about our commitment to diversity in hiring .

Bethel University is a leader in Christ-centered higher education with approximately 4,700 students from 50 states and 32 countries enrolled in undergraduate, graduate, seminary, and adult education programs. Based in St. Paul, Minnesota, Bethel offers bachelor's and advanced degrees in nearly 100 fields. Educationally excellent classroom-based and online programs equip graduates to make exceptional contributions in life-long service to God and the world.

Bethel University’s Christ-centered mission includes a commitment to equal educational opportunity and equal employment opportunity. Bethel does not unlawfully discriminate on the basis of race, color, creed, national origin, sex, marital status, disability, status with regard to public assistance, familial status, or age in its admissions, educational programs, or employment practices.

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Original Job Description