Faculty Excellence Portal Business Analyst

🇺🇸 Raleigh, North Carolina 🕑 Full-Time 💰 $70K - $80K 💻 Operations 🗓️ October 28th, 2026

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Edtech.com's Summary

NC State University is hiring a Faculty Excellence Portal Business Analyst. This role involves supporting the development, implementation, and ongoing improvement of the Faculty Excellence Portal by analyzing business needs, coordinating system enhancements, conducting testing, and resolving issues to ensure system reliability and a positive user experience.

Highlights

Analyze business requirements and develop functional specifications in collaboration with the Office for Faculty Excellence and campus stakeholders.
Assist in designing and implementing cost-effective business solutions integrated within existing workflows.
Support project management activities across the software development life cycle, including requirements gathering, configuration, testing, and deployment.
Provide first-level (Tier 1) technical support and issue resolution for system users.
Perform detailed business analysis, regression testing, and quality assurance to ensure system functionality.
Develop and maintain documentation, communicate project status, and train subject matter experts.
Required skills include experience with software configuration and support, Microsoft Office, Google Apps, and familiarity with SDLC processes.
Minimum qualifications: Bachelor's degree in IT, business administration, or related field plus two years of relevant experience, or equivalent combination.
Preferred qualifications include familiarity with process flowcharting tools (e.g., Microsoft Visio, Lucidchart), higher education experience, and data visualization skills.
Compensation is commensurate with education and experience, with an anticipated hiring range of $70,000-$80,000.