Faculty Excellence Portal Business Analyst

🇺🇸 Raleigh, North Carolina 🕑 Full-Time 💰 $70K - $80K 💻 Operations 🗓️ November 6th, 2026

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Edtech.com's Summary

NC State University is hiring a Faculty Excellence Portal Business Analyst. This role involves supporting the development, implementation, and continuous improvement of the Faculty Excellence Portal by analyzing business needs, designing system solutions, managing project lifecycles, and providing technical support to ensure reliable system performance and user satisfaction.

Highlights

Analyze business requirements and develop functional specifications for the Faculty Excellence Portal (FEP).
Design and implement cost-effective solutions integrated within current FEP workflows.
Assist with project management activities throughout the Software Development Life Cycle (SDLC).
Coordinate development progress and collaborate with Office for Faculty Excellence, campus stakeholders, and IT partners.
Provide Tier 1 technical support and track support requests.
Perform testing, quality assurance, regression testing, and issue resolution.
Develop and maintain documentation and communicate project statuses.
Requires bachelor's degree in IT, business administration, or related field plus at least two years of relevant experience or equivalent.
Proficiency with Microsoft Office, Google Apps, and experience with system configuration and SDLC phases.
Preferred experience includes familiarity with process flowcharting tools and higher education faculty workflows.
Anticipated salary range is $70,000 to $80,000 based on education and experience.
Position is full-time, 12-month recurring appointment within the Office for Faculty Excellence.