Field, Learning & Development Specialist

Field, Learning & Development Specialist

• Design and build instructionally sound, engaging, impactful, learning experiences that reflect adult learning principles, are role-specific, and aligned with organizational goals, utilizing tools such as Articulate / RISE 360, Storyline, and Powerpoint.
• Support the full design process, from needs analysis through design, development, delivery, and evaluation, with guidance from the L&D Manager based on project size and scope.
• Contribute to needs analysis by researching related materials, assessing current training and data, and recommending new or updated training.
• Develop and/or improve content using a variety of modalities, including video, simulation, in-person learning, live virtual learning, and web-based eLearning.
• Organize and sequence materials into courses and curriculum plans in the LMS.
• Collaborate with field leaders, SMEs, and L&D team members to clarify the intent of the learning and improve the learner experience.
• Maintain the accuracy and consistency of training materials by seeking prior approval for changes or new content from SME, ELT, and Legal.
• Facilitate virtual instructor-led (VILT) sessions for team members across all markets, including specialized topics such as DOT BAT, DOT DS, DOT guidelines, EPS, POC testing, QA protocols, and other management-requested topics.
• Deliver engaging, impactful training that reflects adult learning principles.
• Evaluate learner performance by monitoring behaviors and identifying issues such as skill gaps, attendance challenges, attitude concerns, or training difficulties, and communicate findings to the L&D Team, Multi-Site Managers, and Human Resources.
• Assist with project management tasks, including building project plans and updating detailed project sheets.
• Track training records, report on program progress, and coordinate logistics for VILT and other sessions.
• Support administrative tasks, including organizing the asset library, maintaining standards documentation, and developing templates.
• Support department goals and priorities.
• Represent and maintain awareness of the brand across the organization.

• 1-2 Years experience in instructional design, learning and development (L&D), and training facilitation with proven ability to design, build, and deliver engaging, impactful educational content
• Working knowledge of adult learning theory and principles
• Proficiency in authoring and design, project and work management tools such as Articulate Storyline/Rise 360, Camtasia, Vyond, Captivate, Canva, Smartsheet and Monday.com
• Proficient in Microsoft Office Suite – i.e., multiple Outlook accounts, Word, Excel, OneNote, PowerPoint, etc. and SharePoint.
• LMS experience preferred.
• Ability to organize, prioritize, and manage multiple tasks effectively and deliver work on time.
• Excellent verbal and written communication and interpersonal skills, with the ability to engage effectively with diverse groups.
• Detail-oriented and highly organized, ensuring accuracy in content and logistics.
• Strong problem-solving, decision-making, and critical thinking skills.
• Ability to work independently and collaboratively within a team environment, and to remain flexible and effective in a fast-paced, changing environment.
• One needs to live in one of the following states to be considered: NY, PA, IL, Indiana, and Michigan