Edtech.com's Summary

Insulet Corporation is hiring a Field Training Creation Manager to develop and deliver learner-focused training content supporting clinical services, territory management, and inside sales teams. The role involves collaborating with subject matter experts to produce engaging, high-quality training materials that align with commercial strategies and enhance team performance.

Highlights

Design multi-channel training content for new hire onboarding, product launches, and commercial enablement.
Collaborate cross-functionally with medical, marketing, and field teams to align content with business priorities.
Create training materials tailored to Clinical Services Managers, Territory Managers, and Inside Sales Specialists.
Manage content development timelines, utilize LMS and authoring tools such as Articulate, Rise, and Adobe Creative Suite.
Require a Bachelor’s degree and 8+ years of relevant experience including 2+ years in instructional design or training content development.
Experience working within global or matrix organizations and proficiency in content authoring and learning management systems.
Strong project management, communication skills, and ability to develop learner-centric training solutions.
Limited travel required (up to 25%); hybrid work arrangement with weekly on-site presence.
US base salary range: $109,350 to $164,025 annually, excluding bonus, equity, or benefits.
Supports teams focusing on diabetes care products, notably Insulet’s Omnipod Insulin Management System.

Field Training Creation Manager Full Description

Field Training Creation Manager (Hybrid)

Acton, Massachusetts

Full time

Are you ready to take your career to the next level by joining a global medical device market leader in diabetes care? At Insulet Corporation, we are transforming lives with innovative products that empower people living with diabetes to take control of their health. Over years of technological advances, we developed Omnipod®, a line of tubeless, wearable, Pod-based insulin management systems.

Insulet's Global Selling & Clinical Training team is expanding, and we’re hiring multiple Field Training Creation Managers to support three critical roles:

Clinical services Manager (CSM): Our CSM’s are clinical experts, conducting patient training and guiding/selling healthcare providers on integrating Insulet’s products into patient care.
Territory Manager (TM): Our TMs are responsible for more than just meeting sales targets – they lead the change in fostering meaningful partnerships with healthcare professionals. Their ability to influence key stakeholders will be critical in ensuring Insulet’s products continue to be the standard care for healthcare providers.
Inside Sales Specialist (ISS): Our ISS team members support more than sales goal achievement. They assist patients with a seamless Omnipod onboarding experience, collaborate closely with TMs/CSMs, communicate insurance benefit guidelines and cost information, and assist patients in making informed decisions about insulin pump therapy.

In each role, you will translate cross-functional insights into learner-focused materials, powering new-hire onboarding, product launches, clinical education, and ongoing commercial enablement. You will partner with SMEs across marketing, strategy, and field teams to design structured, engaging content that drives performance and adoption.

We are looking for
Responsibilities:

A creative, organized professional who excels at designing multi-channel training content
A strong collaborator who aligns with adjacent functions to reflect business priorities
A content expert in one of the three focus areas above who takes pride in crafting solutions that boost commercial team effectiveness
A curious learner who continuously seeks new ideas and perspectives to keep training relevant

Develop High-Quality Training Content

Understands and interprets commercial strategy and business dynamics to create learning materials that are accurate, relevant, and engaging for diverse audiences (e.g., new hire onboarding, product training, selling skills)
Adapt content formats and approaches based on audience needs, learning objectives, and delivery platforms

Collaborate Cross-Functionally

Partner with adjacent functions (e.g., medical, marketing, franchises) to ensure training content reflects cross-functional expertise, market insights, and commercial strategy
Actively incorporate stakeholder feedback to refine and evolve training solutions
May lead functional teams, projects, or training initiatives

Drive Content Excellence and Relevance

Define learning objectives based on identified training gaps, business needs, and commercial priorities
Ensure training materials are up to date, aligned with branding and compliance standards, and tailored to the learner journey
Monitor content performance and relevance, proactively seeking improvements and enhancements

Manage Development Process and Tools

Plan and track training content development timelines, deliverables, and resources to ensure timely delivery
Utilize content authoring tools and learning management systems (LMS) to build and publish training assets
Maintain documentation and version control to support scalability and reuse of training materials

Education and Experience

Minimum Qualifications

Bachelor’s degree (preferred field of study in education, instructional design, or related field)
8+ years of relevant experience
2+ years in instructional design/training content development, preferably in a commercial, medical, or life sciences environment
Experience working in global or cross-functional teams, ideally within a matrix organization
Familiarity with content development tools (e.g., Articulate, Rise, Adobe Creative Suite) and LMS platforms

Skills and Competencies

Proficient in developing training materials tailored to specific domains such as onboarding product launch/skill-building, competitive product landscape, and selling skill enhancements
Ability to solve complex problems where analysis of situation or data requires in-depth evaluation; utilizes a creative approach to identify innovative solutions
Skilled at collaborating with adjacent functions to gather content input and ensure alignment
Strong project management abilities to handle content development timelines, reviews, and deliverables
Ability to define learning needs and translate them into engaging, learner-centric content
Excellent written and verbal communication skills to craft clear and impactful training
Demonstrated initiative and ability to work independently and as part of a global team
Highly organized, detail-oriented, and accountable for the quality and effectiveness of training assets

Physical Requirements
Travel requirements: Limited business travel as required (25% or less)

NOTE: This position is eligible for hybrid working arrangements (requires on-site work from an Insulet office at least 1x/week; may work remotely other days).

#LI-Hybrid

Additional Information:
The US base salary range for this full-time position is $109,350.00 - $164,025.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Original Job Description

Field Training Creation Manager (Hybrid)

Acton, Massachusetts

Full time

Insulet's Global Selling & Clinical Training team is expanding, and we’re hiring multiple Field Training Creation Managers to support three critical roles:

Clinical services Manager (CSM): Our CSM’s are clinical experts, conducting patient training and guiding/selling healthcare providers on integrating Insulet’s products into patient care.
Territory Manager (TM): Our TMs are responsible for more than just meeting sales targets – they lead the change in fostering meaningful partnerships with healthcare professionals. Their ability to influence key stakeholders will be critical in ensuring Insulet’s products continue to be the standard care for healthcare providers.
Inside Sales Specialist (ISS): Our ISS team members support more than sales goal achievement. They assist patients with a seamless Omnipod onboarding experience, collaborate closely with TMs/CSMs, communicate insurance benefit guidelines and cost information, and assist patients in making informed decisions about insulin pump therapy.

We are looking for
Responsibilities:

A creative, organized professional who excels at designing multi-channel training content
A strong collaborator who aligns with adjacent functions to reflect business priorities
A content expert in one of the three focus areas above who takes pride in crafting solutions that boost commercial team effectiveness
A curious learner who continuously seeks new ideas and perspectives to keep training relevant

Develop High-Quality Training Content

Understands and interprets commercial strategy and business dynamics to create learning materials that are accurate, relevant, and engaging for diverse audiences (e.g., new hire onboarding, product training, selling skills)
Adapt content formats and approaches based on audience needs, learning objectives, and delivery platforms

Collaborate Cross-Functionally

Partner with adjacent functions (e.g., medical, marketing, franchises) to ensure training content reflects cross-functional expertise, market insights, and commercial strategy
Actively incorporate stakeholder feedback to refine and evolve training solutions
May lead functional teams, projects, or training initiatives

Drive Content Excellence and Relevance

Define learning objectives based on identified training gaps, business needs, and commercial priorities
Ensure training materials are up to date, aligned with branding and compliance standards, and tailored to the learner journey
Monitor content performance and relevance, proactively seeking improvements and enhancements

Manage Development Process and Tools

Plan and track training content development timelines, deliverables, and resources to ensure timely delivery
Utilize content authoring tools and learning management systems (LMS) to build and publish training assets
Maintain documentation and version control to support scalability and reuse of training materials

Education and Experience

Minimum Qualifications

Bachelor’s degree (preferred field of study in education, instructional design, or related field)
8+ years of relevant experience
2+ years in instructional design/training content development, preferably in a commercial, medical, or life sciences environment
Experience working in global or cross-functional teams, ideally within a matrix organization
Familiarity with content development tools (e.g., Articulate, Rise, Adobe Creative Suite) and LMS platforms

Skills and Competencies

Proficient in developing training materials tailored to specific domains such as onboarding product launch/skill-building, competitive product landscape, and selling skill enhancements
Ability to solve complex problems where analysis of situation or data requires in-depth evaluation; utilizes a creative approach to identify innovative solutions
Skilled at collaborating with adjacent functions to gather content input and ensure alignment
Strong project management abilities to handle content development timelines, reviews, and deliverables
Ability to define learning needs and translate them into engaging, learner-centric content
Excellent written and verbal communication skills to craft clear and impactful training
Demonstrated initiative and ability to work independently and as part of a global team
Highly organized, detail-oriented, and accountable for the quality and effectiveness of training assets

Physical Requirements
Travel requirements: Limited business travel as required (25% or less)

NOTE: This position is eligible for hybrid working arrangements (requires on-site work from an Insulet office at least 1x/week; may work remotely other days).

#LI-Hybrid

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