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University of Cincinnati

Financial Aid Advisor, Enrollment Management

🇺🇸 Hybrid - Cincinnati, Ohio 🕑 Full-Time 💰 $46K 💻 Financial Aid 🗓️ October 14th, 2026
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Edtech.com's Summary

University of Cincinnati is hiring a Financial Aid Advisor, Enrollment Management to process federal, state, and institutional aid records for students and families. As an entry-level member of a specialized processing team, the advisor focuses on either student loans or grant programs while learning aid regulations and university procedures. The role also answers routine questions and works with campus partners so aid is delivered accurately and on time.

Highlights
  • Process financial aid applications and student records in line with federal, state, institutional, and university policies.
  • Handle specialized processing for an assigned program area, such as institutional, state, or federal student loans or grant programs.
  • Review student records to determine aid eligibility and spot missing or incomplete information.
  • Contact students in writing and by phone about aid requirements, eligibility, and next steps.
  • Answer routine financial aid questions and guide students and families through university processes and procedures.
  • Partner with colleagues and campus partners to resolve student issues and keep processing efficient.
  • Pitch in on office initiatives, peak processing periods, and special projects as assigned.
  • Must earn at least one FAAC credential within one year of being hired.
  • Needs a bachelor's degree, or four years of relevant work experience in its place, plus three to six months of advising experience in scholarships and financial aid; internship or student-employee experience counts.
  • The posted salary is $45,500, commensurate with the candidate's experience.

Financial Aid Advisor, Enrollment Management Full Description

Job Overview
The Financial Aid Advisor I supports the administration of federal, state, and institutional financial aid programs by processing student financial aid records and assisting students throughout the financial aid process. This entry-level position works as part of a specialized processing team, supporting either student loans or grant programs while learning financial aid regulations, university policies, and operational procedures.
The Financial Aid Advisor I reviews student records, processes financial aid transactions, maintains accurate documentation, and assists with resolving routine financial aid issues. This position collaborates with campus partners to ensure timely and accurate delivery of financial aid while providing quality customer service to students and families.

Essential Functions
  • Process financial aid applications and student records in accordance with federal, state, institutional, and university policies.
  • Perform specialized processing activities related to assigned program areas such as institutional, state, or federal student loans or grant programs.
  • Review student records to determine eligibility for financial aid and identify missing or incomplete information.
  • Communicate with students regarding financial aid requirements, eligibility, and next steps through written and verbal communication.
  • Respond to routine financial aid questions and provide guidance on university processes and procedures.
  • Collaborate with colleagues and campus partners to resolve student issues and support efficient processing.
  • Participate in professional development opportunities to build knowledge of financial aid regulations and university systems.
  • Support office initiatives, peak processing periods, and special projects as assigned.
Minimum Requirements
  • Obtain at least 1 FAAC within 1 year upon hire
Required Education
  • Bachelor's Degree
  • Four (4) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
Required Experience
  • Three (3) to six (6) months experience in advising in scholarships and financial aid or related field.
  • Experience as an intern or student employee is acceptable.
Physical Requirements/Work Environment
Office environment/no specific unusual physical or environmental demands.

Compensation and Benefits
Salary/Hourly Pay Rate Information: $45,500 commensurate with the candidate's experience.
UC offers a benefits package that includes tuition remission, retirement plan options (OPERS, STRS, or the Alternative Retirement Plan), vacation and sick time, 11 paid holidays, 6 weeks of paid parental leave, and health coverage. Eligibility may vary by position and FTE status.
Current UC employees must apply internally via SuccessFactors. UC is an E-Verify employer. Equal Opportunity Employer.