Kentucky Community & Technical College System
Financial Aid Advisor I
🇺🇸
Prestonsburg, KY
🕑
Full-Time
💰
$32K
💻
Financial Aid
🗓️
May 28th, 2026
FERPA
Edtech.com's Summary
Big Sandy Community and Technical College is hiring a Financial Aid Advisor I. This position involves providing front-line customer service to students and families, assisting with financial aid application processes, maintaining compliance with relevant regulations, and supporting student success through financial literacy initiatives.
Highlights
- Provide front-line support to students, families, and staff on financial aid issues and deadlines.
- Assist with reviewing financial aid applications and verifying submitted documentation.
- Enter and update student data accurately in financial aid systems.
- Maintain organized records in compliance with FERPA and other regulations.
- Support outreach events and financial aid workshops.
- Refer complex cases to senior staff or supervisors.
- Bachelor’s degree or equivalent experience required.
- Proficiency in Microsoft Office Suite and data entry systems.
- Salary of $31,680 annually with a 12-month contract.
- Department: Financial Aid at Big Sandy Community & Technical College.
Financial Aid Advisor I Full Description
Title: Financial Aid Advisor I
Salary Range: $$31,680.00 Annually
Contract Term Length: 12 Months
Standard Hours: 37.5
Work Location: On-Site
FLSA Status: Non-Exempt
College: Big Sandy Community & Technical College
Campus Location: BSCTC - Prestonsburg Campus
Department: Financial Aid
Total Rewards
Big Sandy Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:
- Exceptional health care, vision, and dental coverage for you and your family
- Tuition reimbursement/waiver for you, your spouse, and dependents
- 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
- Vacation/Sick Time
- Work-Life Balance
- 9.5 Paid Holidays
- 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
- Employee Assistance Program
Job Summary
Big Sandy Community and Technical College is seeking a detail-oriented and student-focused Financial Aid Advisor I to join our Financial Aid Office. This position plays a critical role in helping students navigate the financial aid process, ensuring compliance with federal, state, and institutional regulations, and supporting student success through financial literacy and access.
Job Duties:
Provide front-line customer service to students, families, and staff regarding financial
aid processes and deadlines.Assist with the intake and review of financial aid applications and documentation.Enter and update student data in financial aid systems with accuracy.Maintain organized student files in compliance with FERPA and other regulations.Respond to general inquiries via phone, email, and in person.Support outreach events and financial aid workshops.Perform basic verifications on submitted documentation.Refer complex or unusual cases to senior staff or supervisors.Participate in ongoing professional development and training to stay current with financial aid policies, software, and best practices.Assist with other duties such as the scholarship process and special projects as assigned by the director of Financial Aid.
Minimum Qualifications:
Bachelor’s degree or equivalent experience.Strong interpersonal, communication, and organizational skills.Ability to work independently and as part of a team in a fast-paced environment.Proficiency in Microsoft Office Suite and data entry systems
Preferred Qualifications:Prefer a candidate with basic knowledge of financial aid terminology and processes.
Additional Skills Requested:
Employee Rights - Employee Polygraph Protection ActEqual Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.
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