Financial Aid and Scholarship Office Phone Technician

Edtech.com's Summary

Weber State University is hiring a Financial Aid and Scholarship Office Phone Technician. The role involves providing customer service by answering phone inquiries for the financial aid office, performing light paperwork, and requires promptness and dependability.

Highlights

Answer phone questions and assist callers about financial aid and scholarships.
Perform light paperwork as assigned.
Part-time position with approximately 20 hours per week, preferably in the afternoons.
Hourly pay rate of $13.
Must have excellent customer service experience and good computer skills.
High School Diploma or equivalent required.
Spanish language skills are preferred.
Applicants form a pool and are selected as positions become available.
No background check is required.
Serves the busy financial aid and scholarship office on the main campus.

Financial Aid and Scholarship Office Phone Technician Full Description

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Please see Special Instructions for more details. To apply, complete the online application and attach a resume.

**This is a pooled position. Applicants are selected from the pool as positions become available. After a period of time, the pool will expire and applicants will be notified.

Position Details

WSU's Commitment to Equal Opportunity

Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).

Position Information

Position Title	Financial Aid and Scholarship Office Phone Technician
Requisition Number	H00051P
Position Category	Hourly/Work Study
Campus Location	Weber State University - Ogden, UT
Hours per week	20 hours per week-flexible position, but prefer afternoons. 8am-5pm Monday through Friday
Months per year
Alternate work schedule
Pay Grade
Salary
Hourly Pay Rate	$13
FLSA
Job Summary/Basic Function	Applicant must have good Customer Service experience and patience for our busy financial aid and scholarship office on the main campus. Must be prompt and dependable. Will be responsible for answering questions on the phone for our busy financial aid Office. Duties will include light paper work as assigned. Hiring part time phone technicians. **This is a pooled position. Applicants are selected from the pool as positions become available. After a period of time, the pool will expire and applicants will be notified
Required Qualifications	High School Diploma or equivalent. Applicant must demonstrate excellent customer service experience. Also must have good computer skills.
Preferred Qualifications	Speaks Spanish
Background Check?	No

Posting Detail Information

Job Open Date	06/23/2026
Review Date	06/25/2026
Job Close Date	07/23/2026
Open Until Filled
Quick Link for Direct Access to Posting	https://jobs.weber.edu/postings/3634
Notes to Applicant	To apply, complete the online application and attach a resume. If you are hired, please keep in mind that you will need to complete the appropriate Payroll and HR documents prior to beginning work. The screening of applicants will begin immediately. Due to the Affordable Care Act (ACA), individuals who have worked in a salaried capacity for Weber State University are ineligible to be hired as an hourly or adjunct employee at Weber State for six months.

ADA Essential Job Function

Physical Activity of this position	Moving about to accomplish tasks, particularly for long distances or moving from one work site to another., Operate, activate, use, prepare, inspect, place, detect, or position. , Grasping. Applying pressure to an object with the fingers and palm. , Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. , Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Ability to receive detailed information with or without assistance.
Physical Requirements of this position	Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or consistently to move objects, including the human body. Sitting most of the time. Walking and standing only occasionally if ever.
Visual Acuity Requirements including color, depth perception and field of vision.	Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading.
The conditions the worker will be subject to in this position.	None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Supplemental Questions

Required fields are indicated with an asterisk (*).

How did you hear about this employment opportunity?
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Documents Needed to Apply

Required Documents

Resume

Optional Documents

3848 Harrison Blvd. Ogden, Utah 84408
(801) 626-6000

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Original Job Description