New River Community College
Financial Aid Assistant
🇺🇸
Pulaski, VA
🕑
Full-Time
💰
$35K
💻
Financial Aid
🗓️
June 18th, 2026
Edtech.com's Summary
New River Community College is hiring a Financial Aid Assistant who will manage scholarship applications and awards, using systems like the Federal Student Aid Partner Portal. The role involves coordinating with the Educational Foundation Office and high schools, assisting students with FAFSA completion and financial aid questions, conducting workshops, and supporting various outreach efforts.
Highlights
- Manage application processes for Foundation and ACCE scholarships, verifying FAFSA completion and tracking applicant checklist items.
- Add and adjust ACCE and Foundation Scholarship awards in the system; manage and post private scholarships with accurate record-keeping.
- Assist students with FAFSA completion, financial aid inquiries, and disbursement issues.
- Conduct financial aid workshops for high schools and coordinate student outreach activities.
- Use the Federal Student Aid Partner Portal and maintain spreadsheets of applicants.
- Proficient knowledge of Microsoft Office and familiarity with financial aid regulations and standards.
- Experience with PeopleSoft SIS or AIS or similar higher education systems is preferred; accounting education and experience are a plus.
- Strong communication skills with a student-focused customer service approach.
- Work schedule includes Monday to Friday with occasional evenings and weekends; primarily based at NRCC Dublin campus with shifts at Christiansburg site.
- Hiring range is $34,500 annually; full-time, nonexempt role under the title Education Support Specialist II.
Financial Aid Assistant Full Description
Financial Aid Assistant
Please see Special Instructions for more details.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Posting Summary
Working Title | Financial Aid Assistant
Role Title | Education Support Specialist II
Role Code | 29143
FLSA | Nonexempt
Pay Band |
Position Number | 27500021
Agency | New River Community College
Division | New River Community College (Div)
Work Location | Pulaski - 155
Hiring Range | $34,500
Emergency/Essential Personnel | No
EEO Category | 2-Professionals
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? | No
Work Schedule | Monday-Friday with occasional evening and weekend hours.
Sensitive Position | No
Job Description
New River Community College is a two-year public institution of higher education operating under a state-wide system of 23 community colleges. The college is located on a one-hundred plus acre site at the intersection of U.S. Routes 11 and 100 in Dublin, Virginia with an instructional site in Christiansburg. The campus provides modern, well-equipped facilities for the career technical education programs as well as for the college transfer programs. Approximately 4,000 students comprise the student body.
The people employed by New River Community College embrace the philosophy that all individuals should have an opportunity to develop and extend their skills and knowledge to increase awareness of their roles and duties as citizens. The college serves the educational needs of the public and assumes a duty to help provide the requirements for trained workers in the region through a combined effort with local industry, business, professions, and government. The college promotes equal opportunity for prospective students and employees.
Duties:
The selected candidate will work closely with the NRCC Educational Foundation Office and high school career coaches throughout the application process for the Foundation and ACCE (Access to Community College Education) program. This includes using the Federal Student Aid Partner Portal to verify FAFSA completion, maintaining a spreadsheet of applicants and their missing checklist items, and providing outreach regarding those items.
This position will add all ACCE Scholarships and Foundation Scholarship awards to the system once the recipient list has been provided, with adjustments as required.
The selected candidate will also manage and post private scholarships, keeping a record of amounts awarded, disbursed, and returning any additional funds to the scholarship provider when needed.
Other duties will include assisting students with completing the FAFSA and with questions concerning awards, disbursements, and various other financial aid issues, conducting financial aid workshops for high schools in the service region and coordinating student outreach for various groups of students, and performing additional duties as assigned.
The specialist is required to work occasional evenings and weekend hours.
This position is primarily based on the NRCC campus in Dublin with scheduled weekly shifts at the Christiansburg site.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Knowledge of general office practices and procedures.
Knowledge and understanding of Microsoft Office computer applications.
Strong attention to detail with the ability to manage multiple tasks and assignments, meet deadlines, and work effectively in a fast-paced, team-oriented environment.
Excellent oral and written communication skills with a strong student-focused approach and commitment to providing quality customer service.
Ability to work well with students, faculty, staff, and the public in a confidential, professional, and courteous manner.
Proficient understanding of rules, regulations, and standards of college, state, and federal financial aid programs.
Additional Considerations | Additional factors that may be considered include:
education and work experience in the accounting field
experience with PeopleSoft Student Information System (SIS), PeopleSoft Administrative Information System (AIS) or comparable automated systems for institutions of higher education
strong understanding of college student demographics and the financial pressures students face.
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | As needed.
Role Title | Education Support Specialist II
Role Code | 29143
FLSA | Nonexempt
Pay Band |
Position Number | 27500021
Agency | New River Community College
Division | New River Community College (Div)
Work Location | Pulaski - 155
Hiring Range | $34,500
Emergency/Essential Personnel | No
EEO Category | 2-Professionals
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? | No
Work Schedule | Monday-Friday with occasional evening and weekend hours.
Sensitive Position | No
Job Description
New River Community College is a two-year public institution of higher education operating under a state-wide system of 23 community colleges. The college is located on a one-hundred plus acre site at the intersection of U.S. Routes 11 and 100 in Dublin, Virginia with an instructional site in Christiansburg. The campus provides modern, well-equipped facilities for the career technical education programs as well as for the college transfer programs. Approximately 4,000 students comprise the student body.
The people employed by New River Community College embrace the philosophy that all individuals should have an opportunity to develop and extend their skills and knowledge to increase awareness of their roles and duties as citizens. The college serves the educational needs of the public and assumes a duty to help provide the requirements for trained workers in the region through a combined effort with local industry, business, professions, and government. The college promotes equal opportunity for prospective students and employees.
Duties:
The selected candidate will work closely with the NRCC Educational Foundation Office and high school career coaches throughout the application process for the Foundation and ACCE (Access to Community College Education) program. This includes using the Federal Student Aid Partner Portal to verify FAFSA completion, maintaining a spreadsheet of applicants and their missing checklist items, and providing outreach regarding those items.
This position will add all ACCE Scholarships and Foundation Scholarship awards to the system once the recipient list has been provided, with adjustments as required.
The selected candidate will also manage and post private scholarships, keeping a record of amounts awarded, disbursed, and returning any additional funds to the scholarship provider when needed.
Other duties will include assisting students with completing the FAFSA and with questions concerning awards, disbursements, and various other financial aid issues, conducting financial aid workshops for high schools in the service region and coordinating student outreach for various groups of students, and performing additional duties as assigned.
The specialist is required to work occasional evenings and weekend hours.
This position is primarily based on the NRCC campus in Dublin with scheduled weekly shifts at the Christiansburg site.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Knowledge of general office practices and procedures.
Knowledge and understanding of Microsoft Office computer applications.
Strong attention to detail with the ability to manage multiple tasks and assignments, meet deadlines, and work effectively in a fast-paced, team-oriented environment.
Excellent oral and written communication skills with a strong student-focused approach and commitment to providing quality customer service.
Ability to work well with students, faculty, staff, and the public in a confidential, professional, and courteous manner.
Proficient understanding of rules, regulations, and standards of college, state, and federal financial aid programs.
Additional Considerations | Additional factors that may be considered include:
education and work experience in the accounting field
experience with PeopleSoft Student Information System (SIS), PeopleSoft Administrative Information System (AIS) or comparable automated systems for institutions of higher education
strong understanding of college student demographics and the financial pressures students face.
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | As needed.
Posting Detail Information
Posting Number | CLS_4519P
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 06/16/2026
Job Close Date | 06/29/2026
Open Until Filled | No
Agency Website | https://www.nr.edu/jobs/
Contact Name | Stacie Whitlock
Email | hrinformation@nr.edu
Phone Number | 540-674-3635
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/97201
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 06/16/2026
Job Close Date | 06/29/2026
Open Until Filled | No
Agency Website | https://www.nr.edu/jobs/
Contact Name | Stacie Whitlock
Email | hrinformation@nr.edu
Phone Number | 540-674-3635
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/97201
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Application
Optional Documents
- Other Document
- Alternative Hiring Process Letter
- SF-50 (Documentation of involuntary separation from Federal Agency)
- (877) 340-5577
- ats@ssc.vccs.edu
Similar Jobs
Scholarship Specialist
University of North Carolina - Charlotte
🇺🇸 Hybrid - Charlotte, NC
Assistant Director, Financial Aid
Appalachian State University
🇺🇸 Boone, NC
Financial Aid Coordinator – Special Populations
University of South Carolina
🇺🇸 Columbia, SC
Financial Aid Processing Specialist
University of North Carolina - Charlotte
🇺🇸 Charlotte, NC
Financial Aid Counselor
Northern Michigan University
🇺🇸 Marquette, MI
