Edtech.com's Summary

Washington University in St. Louis is hiring a Financial Aid Awards Specialist (Hybrid) - Office of Education. The role administers financial aid for graduate and professional students, keeping awards in line with federal, state, institutional, and Veterans Affairs rules, including the Yellow Ribbon Program for veterans' education benefits. The specialist reports to the Senior Assistant Director of Financial Aid & Compliance and is the main contact for students and program coordinators on eligibility, awarding, and student account questions.

Highlights

Administer federal, state, institutional, and private financial aid programs from application through awarding, disbursement, reconciliation, and reporting.
Review student eligibility and process awards while maintaining the records and documentation needed for audit readiness and regulatory compliance.
Counsel prospective and current graduate and professional students on aid policies, and explain complex financial aid regulations in clear, student-centered terms.
Deliver presentations, workshops, and training sessions on financial aid processes and funding opportunities for students and academic program leadership.
Certify and process Veterans Affairs educational benefits, including the Yellow Ribbon Program, for military-affiliated students.
Work in ScholarNet, ELM, PowerFAIDS, and Workday Student to manage student records and produce required reports.
Monitor regulatory changes and recommend policy updates, new procedures, and operational improvements.
Bachelor's degree and three years of relevant experience are required, with a master's degree and experience in federal and state financial aid compliance preferred.
Hybrid position working 40 hours per week.
Salary range of $49,700 to $82,100 per year (grade G10).

Financial Aid Awards Specialist (Hybrid) - Office of Education Full Description

Position Summary

Under the direction of the Senior Assistant Director of Financial Aid & Compliance, the Financial Aid Awards Specialist administers financial aid programs for graduate and professional students, ensuring compliance with federal, state, institutional, and Veterans Affairs regulations, including the Yellow Ribbon Program. Serves as a primary resource for students and program coordinators, providing guidance on financial aid, awarding, and compliance while delivering exceptional customer service. Works collaboratively across the school and campus partners, managing financial aid processes; supports regulatory compliance, develops and maintains policies and procedures, and identifies opportunities to improve operations.

Location: ST. LOUIS, MO 63110

Remote type: Hybrid

Scheduled Hours: 40

Primary Duties & Responsibilities

Communication, Student Advising & Collaboration

Serves as the primary point of contact for prospective and current students, staff, and program coordinators regarding financial aid policies, eligibility, awarding, and student account questions.
Provides individualized financial aid counseling and answer complex questions related to federal, state, institutional, and university financial aid programs.
Develops and delivers presentations, workshops, and training sessions for students and academic program leadership on financial aid processes, policies, and available funding opportunities.
Collaborates with master's program coordinators and campus partners to support student enrollment, retention, and financial aid planning.
Communicates complex financial aid regulations and institutional policies in a clear, accurate, and student-centered manner through written, verbal, and electronic communications.
Builds and maintains collaborative relationships with university departments, external agencies, and students to ensure exceptional customer service and consistent application of financial aid policies.

Student Awarding & Compliance

Administers federal, state, institutional, and private financial aid programs from application through awarding, disbursement, reconciliation, and reporting.
Reviews student eligibility and process financial aid awards while ensuring compliance with all applicable federal, state, accrediting, and institutional regulations.
Maintains student financial aid records and documentation to support regulatory compliance, audit readiness, and data integrity.
Utilizes ScholarNet, ELM, PowerFAIDS, Workday Student, and related systems to administer financial aid programs, maintain accurate student records, and generate required reports.
Monitors regulatory changes, recommend policy updates, develop procedures, and identify opportunities to improve operational efficiency and compliance.

Veterans Benefits & Yellow Ribbon

Administers Veterans Affairs educational benefits, including the Yellow Ribbon Program, ensuring accurate certification, timely processing, and compliance with federal VA requirements while serving as a resource for military-affiliated students.

Operational Support & Continuous Improvement

Participates in departmental initiatives, special projects, policy development, and process improvement efforts that enhance operational effectiveness and the student experience.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education: Bachelor's degree

Certifications/Professional Licenses: No specific certification/professional license is required for this position.

Work Experience: Relevant Experience (3 Years)

Skills: Not Applicable

Driver's License: A driver's license is not required for this position.

Preferred Qualifications

Education: Master's degree

Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience: No additional work experience unless stated elsewhere in the job posting.

Skills: Data Analysis Reporting, Federal Compliance, Financial Aid Administration, Financial Aid Counseling, Independent Judgment, Interpersonal Management, Oral Communications, Sensitive Information, State Compliance, Written Communication

Compensation

Grade: G10

Salary Range: $49,700.00 - $82,100.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity or shared ancestry, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. As a federal contractor, the university maintains affirmative action programs to implement its equal employment opportunity policy for individuals with disabilities and protected veterans, in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (VEVRAA), as amended.

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Financial Aid Awards Specialist (Hybrid) - Office of Education

Edtech.com's Summary

Financial Aid Awards Specialist (Hybrid) - Office of Education Full Description

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