Financial Aid Coordinator, Student and Office Support

🇺🇸 Bethlehem, Pennsylvania 🕑 Full-Time 💰 $37K - $45K 💻 Financial Aid 🗓️ September 16th, 2026

Higher Ed Banner

Edtech.com's Summary

Lehigh University is hiring a Financial Aid Coordinator, Student and Office Support to serve as the primary liaison for the Office of Financial Aid, guiding students and families through federal and institutional aid policies alongside admissions and billing processes. The coordinator manages departmental fiscal operations, coordinates study abroad financing and travel grants in Banner, and oversees the full lifecycle of work-study staff from recruiting through training. Administrative support for leadership and counseling staff, including committee petitions and event logistics, rounds out the role.

Highlights

Serve as primary liaison for the Financial Aid Office across multiple communication channels.
Partner with internal and external stakeholders to resolve student and family inquiries.
Manage office logistics, supply procurement, and the Financial Aid Coordinator manual.
Provide administrative support to leadership, including calendar management and committee petitions.
Reconcile budgets, track OneCard transactions, and process vendor payments.
Coordinate office personnel processes, including new hire documentation and payroll forms.
Guide students through study abroad costs and financing options with custom budgeting tools.
Administer travel grants and budgets in Banner and liaise between Financial Aid, Bursar, and Study Abroad offices.
Recruit, hire, onboard, and train work-study staff in line with federal and institutional regulations.
High school diploma or GED required; one to three years of related experience with customer service background required, financial aid experience highly preferred.
Salary range of $37,190-$44,640, subject to experience, skills, and qualifications.