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George Washington University

Financial Aid Counseling & Partnerships Associate

🇺🇸 Hybrid - Washington, DC

🕑 Full-Time

💰 $51K - $85K

💻 Financial Aid

🗓️ November 2nd, 2025

Edtech.com's Summary

George Washington University is hiring a Financial Aid Counseling & Partnerships Associate. The role involves managing relationships with designated student populations and programs, overseeing financial aid processing, ensuring compliance with related regulations, providing effective communication and stakeholder engagement, and performing data management including analysis and visualization.

Highlights
  • Manage relationships and develop designated student populations or customer programs.
  • Administer financial aid servicing, counseling, awarding, needs assessment, and packaging.
  • Create and manage project plans aligned with academic timelines.
  • Ensure compliance with federal and state laws and address scholarship-related financial aid questions.
  • Serve as liaison with academic schools and campus partners and deliver presentations.
  • Use institutional systems to record, track, and analyze student interactions and data.
  • Conduct qualitative data analysis such as focus groups and interviews.
  • Requires a Bachelor's degree plus 2 years relevant experience or a Master's degree in a relevant field.
  • Preferred skills include program management, strong interpersonal and organizational skills, and the ability to work independently and with multiple stakeholders.
  • Compensation range is $51,455.52 - $84,850.51 with a full-time, hybrid work schedule.

Financial Aid Counseling & Partnerships Associate Full Description

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Please see Special Instructions for more details.
Employer will not sponsor for employment Visa status
Posting Details
I. JOB OVERVIEW
Job Description Summary:
The Office of Enrollment and Student Success (ESS) is a mission-driven organization providing a cohesive experience throughout all phases of the student lifecycle, from the admissions and enrollment process through graduation and beyond, by supporting a connected, comprehensive and student-centered approach to the student experience. An integral component to ESS, the Office of Student Financial Assistance (OSFA) administers over $430 million in financial aid (institutional grants and federal loans combined) to undergraduate and graduate students, and is responsible for ensuring adherence to federal, state and institutional regulations relating to student financial aid.

Reporting to the Executive Director, Student Financial Assistance, the Financial Aid Counseling & Partnerships Associate is responsible for relationship management and development of their designated student populations, customer, or programs.

Financial Aid Processing

• Demonstrates a firm knowledge of financial aid servicing, counseling, awarding, needs assessment and packaging.
• Understands the academic timelines/calendar for all designated student populations.
• Creates and manages the project plan for their designated student population, or customer.

Compliance:
• Demonstrates the appropriate state-level finance issues and professional conduct to ensure compliance with state and federal laws.
• Identifies financial aid questions, issues/concerns for relevant scholarships.

Communications:
• Acts as liaison with all the designated student population programs.
• Provides timely, professional, and helpful customer service to students and staff.
• Builds relationships with key contacts within the academic schools and with campus partners.
• Delivers polished and engaging presentations to different audiences.
• Manages stakeholder engagement plan.

Data Management:
• Uses GW systems in Office of Financial Aid to record, track, and analyze student questions, and engagements.
• Collects and analyzes relevant student data.
• Performs data collection, data analysis, and effective data visualization.
• Conducts qualitative data analysis (such as conducting focus groups; structured or unstructured interviews; short questionnaires).

The position is based at GW’s Foggy Bottom Campus in Washington, DC. The incumbent may perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Minimum Qualifications:

Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization plus 2 years of relevant professional experience, or, a Master’s degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:
N/A
Preferred Qualifications:
• Knowledge and experience with financial aid processes for students
• Demonstrated program management experience
• Strong presentation, interpersonal, networking, and organizational skills
• Strong organizational, multitasking, and time-management skills
• Attention to detail
• Ability to take initiative
• Ability to contribute in a team environment
• Ability to work effectively with multiple stakeholders
• Demonstrated ability to work independently, meet deadlines
• Takes responsibility to accomplish job assignments within reasonable deadlines.

People Skills:

• Active listening skills
• Problem-solving skills
• Caring and helpful demeanor
• High degree of composure and professionalism

Hiring Range $51,455.52 - $84,850.51
GW Staff Approach to Pay

How is pay for new employees determined at GW?

Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

II. JOB DETAILS
Campus Location: Foggy Bottom, Washington, D.C.
College/School/Department: Enrollment Management
Family Enrollment Services
Sub-Family Financial Aid
Stream Individual Contributor
Level Level 2
Full-Time/Part-Time: Full-Time
Hours Per Week: 40
Work Schedule: Monday - Friday, 8:30 am - 5:30 pm
Will this job require the employee to work on site? Yes
Employee Onsite Status Hybrid
Telework: Yes
Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants:
Employer will not sponsor for employment Visa status
Internal Applicants Only? No
Posting Number: S013898
Job Open Date: 10/31/2025
Job Close Date: 11/14/2025
If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until:
Background Screening Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement:

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Are you a current employee of The George Washington University?
    • Yes
    • No
  2. * For current GW employees, have you completed your Introductory Employment Period (IEP)?  (As a reminder, employees in their IEP are not eligible to apply for other internal university staff and research positions until the IEP is complete.)

    • Yes, IEP complete
    • No, still in IEP
    • N/a - not a current GW employee
  3. * What is your expected salary range?

    (Open Ended Question)

Documents needed to Apply
Required Documents
  1. Resume
  2. Cover Letter

Optional Documents

Human Resource
Management & Development


2013 H Street, NW, 3rd Floor
Washington, DC 20006

Phone: 202-994-8500
Fax: 202-994-9680
Email: askhrmd@gwu.edu
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