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Troy University

Financial Aid Counselor

🇺🇸 Troy, AL 🕑 Full-Time 💰 TBD 💻 Financial Aid 🗓️ April 18th, 2026

Edtech.com's Summary

Troy University is hiring a Financial Aid Counselor. The role requires providing counseling services related to student financial aid, processing paperwork, disseminating financial aid information, conducting educational sessions, and maintaining compliance with federal financial aid regulations while communicating with students, families, and university offices.

Highlights

  • Provide one-on-one and group counseling related to student financial aid.

  • Process financial aid paperwork and disseminate program information to prospective and enrolled students.

  • Engage students and families through educational sessions on and off-campus.

  • Communicate extensively with students and families via email, phone, and in person.

  • Correspond with other schools and agencies regarding financial aid information.

  • Ensure compliance with Federal Blue Book, Federal Handbook for Financial Aid Administrators, and Title IV regulations.

  • Collaborate with all administrative offices of the university as required.

  • Requires a bachelor's degree in a related field from an accredited four-year college or university.

  • Position is full-time, salaried, and non-supervisory within the Financial Aid department, Student Affairs division.

  • No driving or hazardous conditions are associated with this role.

Financial Aid Counselor Full Description

Financial Aid Counselor

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

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Posting Details 
Position Information
Posting Number SF2233P
Position Title Financial Aid Counselor
Position Type Professional/Salaried
Department Financial Aid - Troy
Division Student Affairs
Campus Troy
Work Status Full-Time (FT)
Temporary No
Location Troy - T01
Job Summary
The Financial Aid Counselor position is responsible for providing counseling services related to student financial aid to students and their families; procssing financial aid paperwork; disseminating information regarding financial aid programs to prospective and enrolled students; meeting with students and families one-on-one and in groups to talk about financial aid; engaging in student financial aid educational sessions on and off-campus; heavy contact with students and families via email, phone and in-person; corresponding with other schools and agencies to provide financial aid information; complying with the Federal Blue Book, the Federal Handbook for Financial Aid Administrators, the Encylopedia of Financial Aid, and the Federal Register of Title IV regulations; communicating as needed with all administrative offices of the university; and other duties as assigned by the supervisor.
Minimum Qualifications
1. Bachelor’s degree in a related field from an accredited four-year college or university
Preferred Qualifications
Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? No
Work Hours
40 hours per week
List any hazardous conditions or physical demands required by this position
N/A
Does this position have supervisory responsibility? No
Posting Date 04/17/2026
Closing Date
Open Until Filled Yes
Special Instructions to Applicants
Quick Link https://www.troyuniversityjobs.com/postings/42675
Reference Letters
Reference Letters
Solicit References Through the System? No
Last Day a Reference Provider Can Submit Reference
Applicant Special Instructions

Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact jobs@troy.edu.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Troy University employment website (www.troyuniversityjobs.com)
    • Chronicle of Higher Education
    • Higher Ed Jobs
    • Social Media website
    • Indeed
    • Other employment website (please specify below)
    • Employee Referral (please specify below)
    • Local newspaper (please specify below)
    • Professional journal (please specify below)
    • Other source (please specify below)
  2. Please specify:

    (Open Ended Question)

  3. * Regarding your current employment status, please select one of the following:
    • Not a current Troy University employee
    • Current part-time Troy employee (including adjunct faculty)
    • Current full-time Troy employee - initial appraisal period complete
    • Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
  4. * Do you have a Bachelor's degree in a related field?
    • Yes
    • No
Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
  3. List of References

Optional Documents

- Employment is contingent upon a satisfactory background check.
- Troy University is an Equal Employment Opportunity and Affirmative Action employer.
- Troy University participates in eVerify.

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