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Old Dominion University

Financial Aid Processing Tech

🇺🇸 Norfolk, VA

🕑 Full-Time

💰 TBD

💻 Financial Aid

🗓️ July 25th, 2025

Edtech.com's Summary

Old Dominion University is hiring a Financial Aid Processing Tech to manage daily operations in processing financial aid, making award decisions related to student eligibility, and supporting counselors with student account inquiries. The role involves administrative processing using electronic database systems, document verification, loan service functions, and assistance with outreach events.

Highlights
  • Perform daily processing of financial assistance and award decisions for student eligibility.
  • Support counselors by addressing client inquiries regarding student account matters.
  • Utilize electronic database systems for application screening, verification, document processing, and Federal Student Loan services.
  • Assist with Financial Aid Outreach events and projects.
  • Requires knowledge of financial aid programs and administrative services.
  • Proficient with information systems such as Banner, PeopleSoft, or similar, and Microsoft Office Suite.
  • Demonstrated skills in customer service, problem resolution, research, communication, public speaking, and organizational time management.
  • Some experience in financial aid, customer service, or student-focused administrative support preferred.
  • Annual salary range starts at $33,828 to $42,500, commensurate with education and experience.
  • Position requires in-person work and may involve working during university closings, including potential remote work as directed.