J Sargeant Reynolds Community College
Financial Aid Specialist
🇺🇸 Richmond, VA
🕑 Full-Time
💰 $41K - $43K
💻 Financial Aid
🗓️ September 15th, 2025
Edtech.com's Summary
J. Sargeant Reynolds Community College is hiring a Financial Aid Specialist. This role involves providing key administrative support to the Financial Aid Office by processing financial aid applications, verifying student status changes, and reviewing SAP and PJ appeals. The specialist communicates with students to gather documentation, ensures data accuracy, and provides information on financial aid and enrollment to students, alumni, faculty, staff, and the public.
Highlights
- Process financial aid applications and verify student status changes
- Review Satisfactory Academic Progress (SAP) and Professional Judgment (PJ) appeals
- Communicate with students via phone, email, and mail to collect required documentation
- Ensure compliance with federal, state, and institutional financial aid regulations
- Provide customer service and guidance on financial aid and enrollment processes
- Required knowledge of financial aid programs, federal and state regulations, and institutional policies
- Proficiency in Microsoft Word, Excel, Access, and Internet use
- Strong oral and written communication skills for diverse populations
- Must have strong organizational and problem-solving skills and the ability to work collaboratively
- Salary range: $41,300 - $43,000, commensurate with education and experience
Financial Aid Specialist Full Description
Financial Aid Specialist
Please see Special Instructions for more details.
Position is open until filled. Applicant review will begin 9/19/2025.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Posting Details
Posting Summary
Working Title | Financial Aid Specialist
Role Title | Education Support Spec II
Role Code | 29143-SW
FLSA | Nonexempt
Pay Band | 03
Position Number | 28300033
Agency | J. Sargeant Reynolds Community College
Division | J. Sargeant Reynolds Community College (Div)
Work Location | Richmond (City) - 760
Hiring Range | Salary commensurate with education and experience; $41,300 - $43,000
Emergency/Essential Personnel | No
EEO Category | E-Paraprofessional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | As assigned by supervisor.
Sensitive Position | No
Job Description
Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
Reynolds is seeking a Financial Aid Specialist to provide essential administrative support to the Financial Aid Office. This position plays a key role in ensuring timely and accurate processing of financial aid applications, verifying student status changes, and reviewing Satisfactory Academic Progress (SAP) and Professional Judgment (PJ) appeals. The Financial Aid Specialist is responsible for making fair and consistent decisions in compliance with federal, state, and institutional regulations.
Key duties include communicating with students via phone, email, and mail to obtain required documentation, cross-referencing data to confirm eligibility, and performing accurate data entry. This position requires a strong commitment to customer service and supports prospective and current students, alumni, faculty, staff, and the public by providing information and guidance on financial aid and general college enrollment processes.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Working knowledge of student financial aid programs, operations, and services. Familiarity with federal and state regulations, statutes, and institutional policies related to financial aid. Ability to provide high-quality customer service when counseling students, parents, and the college community on financial aid matters. Skilled in interpreting and explaining policies and procedures clearly and accurately. Experience independently performing financial aid functions, including application review, eligibility determination, and record maintenance. Strong problem-solving and organizational skills. Ability to work collaboratively in a team environment. Effective oral and written communication skills with a diverse population
Additional Considerations | Graduation from an accredited college or university with course work in business administration, human services counseling, a social science or related field. Current work experience in financial aid programs/operations/services. Public contact experience in higher education. Computer experience with Microsoft Word, Excel, Access and the Internet.
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | Some travel between campuses as needed.
Role Title | Education Support Spec II
Role Code | 29143-SW
FLSA | Nonexempt
Pay Band | 03
Position Number | 28300033
Agency | J. Sargeant Reynolds Community College
Division | J. Sargeant Reynolds Community College (Div)
Work Location | Richmond (City) - 760
Hiring Range | Salary commensurate with education and experience; $41,300 - $43,000
Emergency/Essential Personnel | No
EEO Category | E-Paraprofessional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | As assigned by supervisor.
Sensitive Position | No
Job Description
Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
Reynolds is seeking a Financial Aid Specialist to provide essential administrative support to the Financial Aid Office. This position plays a key role in ensuring timely and accurate processing of financial aid applications, verifying student status changes, and reviewing Satisfactory Academic Progress (SAP) and Professional Judgment (PJ) appeals. The Financial Aid Specialist is responsible for making fair and consistent decisions in compliance with federal, state, and institutional regulations.
Key duties include communicating with students via phone, email, and mail to obtain required documentation, cross-referencing data to confirm eligibility, and performing accurate data entry. This position requires a strong commitment to customer service and supports prospective and current students, alumni, faculty, staff, and the public by providing information and guidance on financial aid and general college enrollment processes.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Working knowledge of student financial aid programs, operations, and services. Familiarity with federal and state regulations, statutes, and institutional policies related to financial aid. Ability to provide high-quality customer service when counseling students, parents, and the college community on financial aid matters. Skilled in interpreting and explaining policies and procedures clearly and accurately. Experience independently performing financial aid functions, including application review, eligibility determination, and record maintenance. Strong problem-solving and organizational skills. Ability to work collaboratively in a team environment. Effective oral and written communication skills with a diverse population
Additional Considerations | Graduation from an accredited college or university with course work in business administration, human services counseling, a social science or related field. Current work experience in financial aid programs/operations/services. Public contact experience in higher education. Computer experience with Microsoft Word, Excel, Access and the Internet.
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | Some travel between campuses as needed.
Posting Detail Information
Posting Number | CLS_4012P
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 09/11/2025
Job Close Date | 10/03/2025
Open Until Filled | Yes
Agency Website | www.reynolds.edu
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | Position is open until filled. Applicant review will begin 9/19/2025.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information | This position is not eligible for employment-based sponsorship.
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/88788
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 09/11/2025
Job Close Date | 10/03/2025
Open Until Filled | Yes
Agency Website | www.reynolds.edu
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | Position is open until filled. Applicant review will begin 9/19/2025.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information | This position is not eligible for employment-based sponsorship.
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/88788
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have experience following rules and regulations by the college, state and federal financial aid programs?
- Yes
- No
- * Do you have experience in public contract management or procurement ?
- Yes
- No
- * Do you have experience offering high quality customer service?
- yes
- no
- * Will you require sponsorship to accept employment?
- Yes
- No
- * Have you ever been employed full-time or part-time by Reynolds Community College or any institution within the Virginia Community College System (VCCS)? If yes, please specify the institution, your position title, and dates of employment:
(Open Ended Question)
Applicant Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Application
- Alternative Hiring Process Letter
- (877) 340-5577
- ats@ssc.vccs.edu
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