J Sargeant Reynolds Community College is hiring a Financial Aid Specialist. The role is the front-line contact in Richmond for prospective and current students, families, and staff who need help understanding financial aid and the enrollment process. Reynolds serves about 13,000 credit students across its four campus sites.
Highlights
Provide frontline customer service to students, alumni, faculty, staff, and the public with information and guidance on financial aid and college enrollment processes.
Help students and families understand financial aid options, application steps, eligibility requirements, and available resources.
Apply federal, state, and institutional financial aid regulations, policies, and procedures consistently.
Explain financial aid information clearly to people from diverse backgrounds, both in person and in writing.
Working knowledge of federal, state, and institutional financial aid rules and an understanding of the financial barriers that can affect enrollment.
Preferred degree with coursework in counseling, education, or student services, and experience in an advisory or student support role at a college.
Hiring range of $43,000 to $45,000 for a full-time position, with travel between campus locations and college events as needed.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Posting Details
Posting Summary
Working Title | Financial Aid Specialist Role Title | Education Support Spec II Role Code | 29143-SW FLSA | Nonexempt Pay Band | 03 Position Number | 28300033 Agency | J. Sargeant Reynolds Community College Division | J. Sargeant Reynolds Community College (Div) Work Location | Richmond (City) - 760 Hiring Range | $43,000 - $45,000 Emergency/Essential Personnel | No EEO Category | 5-Paraprofessionals Full Time or Part Time | Full Time Does this position have telework options? -Telework options are subject to change based on business needs- | Does this position have a bilingual or multilingual skill requirement or preference? | Work Schedule | As scheduled by the supervisor. Sensitive Position | No Job Description | Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
The Financial Aid Specialist provides exceptional frontline customer service to prospective and current students, alumni, faculty, staff, and the general public by providing information, assistance, and guidance regarding financial aid and college enrollment processes. Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. KSA's/Required Qualifications | Working knowledge of federal, state, and institutional financial aid regulations, policies, and procedures. General understanding of student needs and challenges, including financial barriers that may affect enrollment and academic success. Ability to understand and follow established financial aid policies, procedures, and guidelines. Ability to assist students and families in understanding financial aid options, application processes, eligibility requirements, and available resources. Demonstrated ability to provide excellent customer service by responding to students, families, and other constituents in a professional, courteous, timely, and supportive manner. Excellent oral and written communication skills, including the ability to explain financial aid information clearly and effectively to individuals from diverse backgrounds. Demonstrated ability to work independently and collaboratively as part of a team while establishing positive working relationships with students, faculty, staff, and administrators. Additional Considerations | Preferred Qualifications Degree from an accredited college or university with coursework in counseling, education, student services, or a related field. Experience providing guidance and assistance to individuals in an advisory or student support capacity. Experience working in a college or higher education environment.
Operation of a State Vehicle | No Supervises Employees | No Required Travel | As needed between campus locations, and to college events.
Posting Detail Information
Posting Number | CLS_4834P Recruitment Type | General Public - G Number of Vacancies | 1 Position End Date (if temporary) | Job Open Date | 10/29/2026 Job Close Date | 11/15/2026 Open Until Filled | Yes Agency Website | www.reynolds.edu Contact Name | Email | [email protected] Phone Number | Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155 Additional Information | Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/ EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors. ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested. E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes. Quicklink for Posting | https://jobs.vccs.edu/postings/102600
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
Resume
Cover Letter/Letter of Application
Optional Documents
Other Document
Certificate
Alternative Hiring Process Letter
SF-50 (Documentation of involuntary separation from Federal Agency)
