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Montana State University

Financial Aid Specialist I

🇺🇸 Bozeman, MT

🕑 Full-Time

💰 $23 per Hour

💻 Financial Aid

🗓️ July 24th, 2025

Edtech.com's Summary

Montana State University is hiring a Financial Aid Specialist I. The role involves evaluating and determining student eligibility for financial aid programs, providing direct customer service, and ensuring compliance with federal, state, and institutional policies. The specialist will process aid applications, handle appeals, and support administrative tasks within the Financial Aid Services department.

Highlights
  • Evaluate and determine eligibility for various student financial aid programs including scholarships, grants, loans, and work-study.
  • Provide primary customer service via phone, email, and front desk interactions with students and families.
  • Apply federal, state, and institutional policies to ensure accurate and timely processing of financial aid.
  • Participate in processing appeals including Satisfactory Academic Progress Appeals and loan reviews.
  • Compile, interpret, and format financial aid program data; assist with office phone schedule and new student appointments.
  • Use word processing, spreadsheets, email, and preferably SGT Banner and Microsoft Office Suite.
  • Requires 1-2 years of relevant experience or equivalent education, strong analytical skills, organization, and customer service skills.
  • Salary of $22.59 per hour, commensurate with experience and qualifications; classified hourly, benefits eligible.
  • Works under general supervision of Assistant Directors within the Division of Student Success.
  • Supports Montana State University students by ensuring compliance and accurate administration of financial aid.