Financial Support Counselor

🇺🇸 Omaha, Nebraska 🕑 Full-Time 💰 $43K 💻 Financial Aid 🗓️ October 12th, 2026

Edtech.com's Summary

University of Nebraska - Omaha is hiring a Financial Support Counselor to counsel current and prospective students and their families on financial aid processes, aid eligibility, costs, and financial planning. The counselor works in the Office of Financial Support and Scholarships customer service team, handling appointments, phone, front counter, email, and social media inquiries. Screening Professional Judgment paperwork, calculating aid packages, and leading financial literacy sessions round out the role.

Highlights

Counsel students and parents on financial aid processes, aid eligibility, costs, and financial planning
Provide day-to-day customer service by phone, at the front counter, by email, on social media, and in face-to-face advising
Calculate student aid packages and handle fall, spring, and summer aid awarding and processing
Screen Professional Judgment paperwork and prepare files for committee meetings
Determine whether FAFSA adjustments can be made and update PeopleSoft when necessary
Process short-term loans, residency, consortium, study abroad, aviation, and Vocational Rehabilitation requests
Lead internal and external outreach and financial literacy sessions, including group presentations
Certify miscellaneous forms such as apartment lease agreements
Hold an associate's degree or equivalent plus one year of financial aid, higher education, or customer service experience
Start at $42,600 and report to the Assistant Director for Support & Outreach