Functional Analyst II (Salesforce CRM)

🇺🇸 Houston, Texas 🕑 Full-Time 💰 $81K - $126K 💻 Information Technology 🗓️ August 26th, 2026

Salesforce CRM Higher Ed

Edtech.com's Summary

University of Houston is hiring a Business Systems Analyst to perform complex system process analysis, design, and simulation in coordination with technical and functional teams. The role involves redesigning business processes, integrating new workflows, supporting software applications including Salesforce, and ensuring data integrity and system security within the Office of Tech Transfer & Innovation.

Highlights

Analyze, design, and simulate business system processes aligned with State of Texas regulations.
Redesign existing processes and coordinate programming requirements with technical staff.
Serve as CRM system expert focusing on Salesforce, including developing, administering, and supporting custom functionality.
Develop and implement data analysis schemes within Salesforce for invoice processing and reporting.
Maintain other OTTI software tools such as FirstIgnite, Inpart, and Patsnap.
Minimum 5 years experience in business systems development or related technical roles; at least 3 years with Salesforce is preferred.
Bachelor's degree in Computer Science, Information Systems, or related field; alternatively 9 years of relevant experience.
Ability to troubleshoot complex application and system issues and communicate technical information to non-technical users.
Experience supporting intellectual property management, contract management, or research administration systems.
Salary range: $81,400.00 - $126,200.00; position involves security-sensitive duties and requires criminal history checks.