Edtech.com's Summary

Grand Canyon University is hiring a GCU Proctor - Academic Compliance. The role involves providing high-quality customer service and reception for exam candidates, administering various exams while consistently maintaining security protocols and certifications. The proctor also maintains the exam center's readiness, assists with basic technology troubleshooting, clerical tasks, and supports a safe testing environment in compliance with regulatory guidelines.

Highlights

Provide customer service, reception, and accurate intake for all exam candidates at the GCU Testing Center.
Administer and process online exams, makeup exams, special accommodations, and external exams according to established protocols.
Ensure compliance with all exam security protocols and maintain required certification credentials.
Assist with basic technology troubleshooting related to exam administration.
Perform clerical work, data entry, and support projects as directed.
Maintain exam center equipment, furniture, and professional readiness.
Require a Bachelor's Degree from a regionally accredited institution and experience in a high-volume customer service role.
Must have a flexible work schedule including evenings and weekends and pass a pre-employment background check.
Must be able to sit for long periods, escort candidates, and perform physical tasks like bending and lifting up to 20 lbs with accommodation.
Offer benefits including medical, dental, vision, life insurance, 401K, paid holidays, tuition discounts, and on-site gyms.

GCU Proctor - Academic Compliance Full Description

Grand Canyon University! One of Arizona's leading institutions of higher learning.

Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University.

The GCU test proctor delivers essential proctoring services, upholding regulatory standards for everyone and fostering a secure, supportive testing environment that empowers every test-taker to succeed.

What you will do:

Provides high quality customer service, reception, and accurate intake for all exam candidates for the GCU Testing Center.
Utilizes professional proctoring procedures to support a secure exam environment. .
Administers and processes online exams, department make up exams, special accommodation exams and other external exams as assigned.
Follow all exam security protocol at all times.
Maintains credentials necessary to administer any high-stakes certification examinations. This requires the completion of any annual qualifications exams and maintains certification by consistently following exam protocol.
Ensures a safe and supportive learning environment by complying with all governing regulatory guidelines, be they departmental or outside regulatory bodies.
Assists in troubleshooting basic technology problems affective exam administration.
Assists with basic clerical work, data entry and other support projects as directed.
Responsible for maintaining exam center in a professional ready state, e.g., maintaining needed equipment, furniture and overall state of exam center.
Performs other duties as assigned.

What you will need:

Bachelor's Degree from a regionally accredited college or university.
Some work experience in a high-volume customer service role.
Must be willing to have a flexible work schedule; including evening and weekend hours if needed.
Must be able to pass pre-employment background check
Must be able to obtain certifications required based upon the designated exam center's requirements.
Must be able to sit for long periods of time and also escort candidates to and from the testing room. Must be able to bend, stoop and lift to 20 lbs with reasonable accommodation.
Must be comfortable in a quiet testing environment, hear soft voices, and see details from a distance.
Provide a positive example to students by supporting the University's Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Why work at GCU:

Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan.
Generous time off plan and 11 paid holidays.
Paid time off to volunteer in the community or at GCU sponsored events.
Free covered parking.
We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program.
Free on-site gyms on campus.

Original Job Description

Grand Canyon University! One of Arizona's leading institutions of higher learning.

Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University.

What you will do:

Provides high quality customer service, reception, and accurate intake for all exam candidates for the GCU Testing Center.
Utilizes professional proctoring procedures to support a secure exam environment. .
Administers and processes online exams, department make up exams, special accommodation exams and other external exams as assigned.
Follow all exam security protocol at all times.
Maintains credentials necessary to administer any high-stakes certification examinations. This requires the completion of any annual qualifications exams and maintains certification by consistently following exam protocol.
Ensures a safe and supportive learning environment by complying with all governing regulatory guidelines, be they departmental or outside regulatory bodies.
Assists in troubleshooting basic technology problems affective exam administration.
Assists with basic clerical work, data entry and other support projects as directed.
Responsible for maintaining exam center in a professional ready state, e.g., maintaining needed equipment, furniture and overall state of exam center.
Performs other duties as assigned.

What you will need:

Bachelor's Degree from a regionally accredited college or university.
Some work experience in a high-volume customer service role.
Must be willing to have a flexible work schedule; including evening and weekend hours if needed.
Must be able to pass pre-employment background check
Must be able to obtain certifications required based upon the designated exam center's requirements.
Must be able to sit for long periods of time and also escort candidates to and from the testing room. Must be able to bend, stoop and lift to 20 lbs with reasonable accommodation.
Must be comfortable in a quiet testing environment, hear soft voices, and see details from a distance.
Provide a positive example to students by supporting the University's Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Why work at GCU:

Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan.
Generous time off plan and 11 paid holidays.
Paid time off to volunteer in the community or at GCU sponsored events.
Free covered parking.
We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program.
Free on-site gyms on campus.

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GCU Proctor - Academic Compliance

Edtech.com's Summary

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