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edtech.com
University of Massachusetts logo

University of Massachusetts

GPS Undergraduate Admissions Specialist (temporary/part-time)

🇺🇸 Lowell, MA

🕑 Part-Time

💰 TBD

💻 Enrollment

🗓️ August 4th, 2025

Edtech.com's Summary

Univ of Mass Lowell is hiring a GPS Undergraduate Admissions Specialist (temporary/part-time). This role involves handling administrative tasks, customer service, and student support to assist the undergraduate admissions operations team. The specialist processes student applications, manages course registrations for non-matriculated students, updates student records, and communicates professionally with faculty, students, and staff.

Highlights

  • Supports the UG admissions operations through administrative tasks and customer service.
  • Handles phone calls, processes paperwork, course registrations, transfer credits, and maintains student records.
  • Requires proficiency in MS Office and strong phone and email etiquette.
  • HS diploma or GED/equivalent required; preference for candidates with previous higher education experience.
  • Trains new employees on Student Information System (SiS) and available student services.
  • Interacts with UMASS Lowell faculty, students, and staff while managing confidential information.
  • Part-time, non-benefited position for 18 hours per week with some shifts until 5 pm.
  • Works within the GPS Undergraduate admissions team to ensure effective student support.

GPS Undergraduate Admissions Specialist (temporary/part-time) Full Description

General Summary of Position:
The GPS UG admissions operations team is seeking a part-time admissions specialist. This role is vital to supporting the needs of the UG admissions operations team through various administrative tasks, customer service, and student support. A strong desire to provide top-tier customer service is a must.
Responsibilities include, but are not limited to; answering phones, processing paperwork related to student applications, processing course registrations for non-matriculated students, entering transfer credit information, answering emails, and updating and maintaining student records.
New employees will be trained to gain a working knowledge of our Student Information System (SiS) and our available student services. They will also work with UMASS Lowell faculty, students, and staff and will handle confidential information.
Seeking a candidate that has outstanding phone and email etiquette and the ability to answer questions in a professional and timely manner.
Minimum Qualifications (Required):
· HS diploma or GED/equivalent required, background in customer support
· Preference for those with previous higher education experience
· Must be proficient in MS office
Special instructions to applicants:
Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applicants are received.
This is an on-campus, part-time, non-benefited, non-unit position – 18 hours per week. The GPS office is open from 8:30 am-5 pm M-F. The ideal candidate will be available to work at least one shift each week until 5 pm.
Please include a resume and cover letter with your application. Names and contact information of three references will be required at the time of application.

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