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Illinois Institute of Technology

Graduate Admission Counselor

🇺🇸 Chicago, IL

🕑 Full-Time

💰 $40K

💻 Enrollment

🗓️ October 6th, 2025

CRM Salesforce

Edtech.com's Summary

Illinois Institute of Technology is hiring a Graduate Admission Counselor. This role manages the enrollment process from application to admission decision release for prospective students in central graduate programs, working closely with academic departments and reporting to the Associate Director of Graduate Admission.

Highlights
  • Review and make independent admission decisions for assigned graduate program applicants, including scholarship determination.
  • Manage the application process and maintain student records through each enrollment stage.
  • Collaborate with academic departments to establish holistic review criteria and ensure timely faculty decisions.
  • Monitor admission metrics and support team efforts to meet enrollment targets.
  • Lead special projects aimed at increasing enrollment of specific student populations or engagement activities.
  • Required software skills include CRM systems such as Salesforce and Banner, along with standard office software.
  • Qualifications include a bachelor's degree, 2-3 years relevant experience, and 1-2 years in college admissions with decision-making responsibility; a master's degree is preferred.
  • Compensation benchmark amount is $40,000.
  • Work hours are Monday-Friday, 8:30 am to 5 pm, with some weekend availability during peak periods.
  • Position reports to the Associate Director of Graduate Admission within the Graduate and Professional Admission department.

Graduate Admission Counselor Full Description

Graduate Admission Counselor
Position Details
 Position Information 
Position Title  | Graduate Admission Counselor
Requisition #  | S01429P
FLSA  | Exempt
Location  | IIT-Mies Campus (MC), 10 West 35th St., Chicago
Department  | Graduate and Professional Admission
GENERAL DESCRIPTION  | Working in partnership with the Director of Graduate Enrollment Operations and Analytics, the Graduate Admission Counselor is responsible for managing the enrollment process from application to admission decision release, for prospective students seeking admission into Illinois Tech’s central graduate programs. This position will report directly to the Associate Director of Graduate Admission.
Benefits  | Our commitment to employee well-being is reflected in our competitive benefits package located here: https://www.iit.edu/hr/benefits

COMMUNICATIONS   
In close coordination with the Assistant Director of Graduate Admission and the Director of Operations and Data Analytics, the Graduate Admission Counselor will:

Have independent decision-making authority to review and make admission decisions for completed applicants for graduate program(s) assigned. Primary focus will be the evaluation of applicants’ qualifications in relation to established admission policy. Determine appropriate scholarship award for admitted students. Actively own applicant assignment load and update student records through each stage of the admission and enrollment process. Meet or exceed weekly application review goals. Oversee special projects related to increasing enrollment of specific student populations or markets, campus engagement activities/collaborations, or other responsibilities as assigned.

CUSTOMER SERVICE  | This position works closely with assigned academic departments and programs to set and carry out a holistic review criteria. Follow up with academic departments to ensure a timely faculty decision turnaround for thesis-based programs. Monitor the admission funnel and partner with the broader admission team to achieve admission targets.

Special Schedule Requirements  | Regular business hours Monday-Friday, 9AM to 5pm CSTLong or irregular work hours during peak recruitment periods

EEOC Statement  | Illinois Institute of Technology is an EEO/Title VI/Title IX/Section 504/ADA/ADEA employer that welcomes applications from individuals of all backgrounds who bring varied perspectives and experiences to the university community. The university provides equal employment opportunities regardless of race, color, national origin, sex, religion, age, veteran, or disability status, and any other protected class under applicable state and federal laws and regulations. All qualified applicants will receive equal consideration for employment.
 
Qualifications 
Education & Experience  | Bachelor’s degree and at least two to three years relevant work experience required. Master’s degree in higher education, business administration, or other related field preferred. Minimum of one to two years’ experience in college admission that includes demonstrated experience in making admissions decisions for a college or university required.
Knowledge & Skills  | Computer skills required: word processing, spreadsheets, email, experience with CRM systems-Salesforce, Banner preferred. Ability to work effectively and collaboratively in a diverse work environment and work independently with minimal supervision. Strong attention to detail and ability to accurately document decisions within a CRM. Adaptability: The ability to react positively and effectively to change. Welcomes a fast-paced environment and is able to quickly learn and incorporate new information and learn recent technologies; ability to show initiative, organize workflow and handle frequent interruptions and still be attentive to detail, accurate and precise.
SUPERVISION & BUDGET AUTHORITY  | Not applicable
Physical Environment and Requirements  | Typical work environment is an office setting Regular computer keyboard, mouse and monitor use. Repetitive arm, hand, finger motions. Sitting for long periods of time at a desk, exposure and ability to participate in a virtual setting for long periods of time, and the ability to drive/ride in a car and/or fly for specific travel. Ability to lift up to 25 pounds Long or irregular work hours during peak recruitment periods 

 Certifications and Licenses 
List any certifications or licenses that are either required or helpful in performing the job, designating whether required or preferred.  | Not applicable
 Key Responsibilities 
Key Responsibility  | Application ReviewThe Admission Counselor has independent decision-making authority to review and make admission decisions for completed applicants for graduate program(s) assigned. Primary focus will be the evaluation of applicants’ qualifications in relation to established admission policy. Determine appropriate scholarship award for admitted students. Actively own applicant assignment load and update student records through each stage of the admission and enrollment process. Meet or exceed weekly application review goals.
Percentage Of Time  | 75Key Responsibility  | Campus Relationship ManagementWork closely with assigned academic departments and programs to set and carry out a holistic review criteria. Follow up with academic departments to ensure a timely faculty decision turnaround for thesis-based programs. Monitor the admission funnel and partner with the broader admission team to achieve admission targets.
Percentage Of Time  | 20Key Responsibility  | Special Projects:Will be assigned special projects related to increasing enrollment of specific student populations or markets, campus engagement activities/collaborations, or other responsibilities as assigned.
Percentage Of Time  | 5
 Posting Information 
Work Hours  | 8:30am-5pm Monday- Friday. Some weekend availability may be required and advance notice will be given
Position Category  | Full Time
Posting Date  | 01/29/2025
Closing Date  |
Posted Until Filled  | Yes
Quicklink for Posting  | https://iit7.peopleadmin.com/postings/11124
Budget Information
 Budget Amount 
Benchmark Amount  | 40,000.00
Supplemental Questions
Required fields are indicated with an asterisk (*).

Documents Needed to Apply
Required Documents
  1. Resume
Optional Documents
  1. Cover Letter