Edtech.com's Summary

Drexel University is hiring a Graduate Admissions Services Coordinator. The role involves managing all technical aspects of graduate application processing, from submission through enrollment, including decision rendering, reporting, scholarship awarding, and collaboration with academic departments and applicants to facilitate admissions recommendations.

Highlights

Manage application processing stages, update statuses, deliver decisions, and organize materials for graduate admissions.
Build and maintain data reports on admissions funnel stages and scholarship distribution.
Coordinate with academic departments, Operations (OPS), and Academic Information Services to ensure completeness and accuracy of application materials and communications.
Review domestic and international graduate applications and provide admissions recommendations.
Provide excellent customer service by communicating with applicants and addressing their inquiries.
Maintain recruitment cycle calendars, decision timelines, and quality control of decision letters and scholarship awards.
Minimum of Bachelor's degree and at least two years of administrative experience, preferably in higher education.
Ability to work independently with complex data, strong attention to detail, and analytical skills preferred.
Compensation ranges from $18.89 to $28.33 per hour, depending on qualifications and experience.
Work some evenings and weekends to support admissions events as needed; hybrid/flexible work arrangement.

Graduate Admissions Service Coordinator Full Description

Job Summary

The Graduate Admissions Services Coordinator is the primary technical operator for all aspects of application processing, material organizing, decision rendering, and reporting as it pertains to the movement of applications through the graduate admissions funnel from submission to enrollment for graduate programs at Drexel University. This includes building data reports on funnel stages, updating application status, delivering decisions on behalf of the colleges, quality controlling and proofing of decision letters, managing decision timelines, and the awarding of scholarships and financial aid. The Admissions Services Coordinator works collaboratively with an assigned college or colleges within Drexel at the graduate level to review both domestic and international application materials, with the purpose of making admissions recommendations to their colleges. They will collaborate closely with the academic departments and our applicants throughout the decision process. The ideal candidate will be able to take initiative in a dynamic and fast paced organization and extrapolate and apply new learning across multiple programs to provide an exceptional applicant experience.

This is a Hybrid position, working 3 days on campus.

Essential Functions

Review for completion, accuracy, and anomalies all graduate level applications within scope, and vetting with senior leadership as appropriate.
Communicate with students who have application-related questions, updating their records accordingly
Coordinate with OPS for materials search and fulfillment
Work closely with Academic Information Services to assist in the build-out of application checklist items, application updates, decision letters, and portal information displays
Distribute scholarship information
Conduct quality control of admissions letters for accuracy in decision, provisions, and scholarship information
Develop and process reports at the request of departments
Coordinate with academic departments on requirements and reviewing standards for domestic and international applicants
Manage recruitment cycle calendars for each program and department, including deadlines, close of term process, and program openings
Provide consistent, excellent customer service for applicant inquiries
Maintain an understanding of program requirements and nuances across all verticals
Meet regularly and collaborate closely with the recruitment team to identify trends and brainstorm strategy
Other duties as assigned

Required Qualifications

Minimum of a Bachelor's Degree or the equivalent combination of education and work experience.
Minimum of 2 years of administrative experience, preferably in higher education
Ability to work independently with complex data and minimal supervision
Exceptional attention to detail skills

Preferred Qualifications

Strong analytical skills
Ability to work to resolve issues in a timely and accurate fashion
A growth mindset, able to learn and maintain a robust knowledge of admissions systems and the best practices
Understanding of cyclical and changing priorities
Creative problem-solving skills and the ability to recognize when efficiencies are needed and solutioning and streamlining those processes
Ability to work some evenings and weekends to support admissions events as needed.

Location

Hybrid/Flexible Work Arrangement

Additional Information

This position is classified as Non-Exempt, grade H. Compensation for this grade ranges from $18.89 - $28.33 per hour. Please note that the offered rate for this position will vary based on the successful candidate’s qualifications and experience, department budget, and an internal equity review.

Special Instructions to the Applicant

Please make sure you upload your CV/resume and cover letter when submitting your application. A review of applicants will begin once a suitable candidate pool is identified.

Equal Opportunity Statement

Drexel University is an Equal Opportunity/Affirmative Action employer that welcomes individuals from diverse and neurodiverse backgrounds and perspectives, and believes that an inclusive and respectful environment enriches the University community and the educational and employment experience of its members. The University prohibits discrimination against individuals on the basis of race, color, national origin, religion, sex, sexual orientation, disability, age, status as a veteran or special disabled veteran, gender identity or expression, genetic information, pregnancy, childbirth or related medical conditions and any other prohibited characteristic.

Background investigations are required for all new hires as a condition of employment, after the job offer is made.

Original Job Description

Job Summary

This is a Hybrid position, working 3 days on campus.

Essential Functions

Review for completion, accuracy, and anomalies all graduate level applications within scope, and vetting with senior leadership as appropriate.
Communicate with students who have application-related questions, updating their records accordingly
Coordinate with OPS for materials search and fulfillment
Work closely with Academic Information Services to assist in the build-out of application checklist items, application updates, decision letters, and portal information displays
Distribute scholarship information
Conduct quality control of admissions letters for accuracy in decision, provisions, and scholarship information
Develop and process reports at the request of departments
Coordinate with academic departments on requirements and reviewing standards for domestic and international applicants
Manage recruitment cycle calendars for each program and department, including deadlines, close of term process, and program openings
Provide consistent, excellent customer service for applicant inquiries
Maintain an understanding of program requirements and nuances across all verticals
Meet regularly and collaborate closely with the recruitment team to identify trends and brainstorm strategy
Other duties as assigned

Required Qualifications

Minimum of a Bachelor's Degree or the equivalent combination of education and work experience.
Minimum of 2 years of administrative experience, preferably in higher education
Ability to work independently with complex data and minimal supervision
Exceptional attention to detail skills

Preferred Qualifications

Strong analytical skills
Ability to work to resolve issues in a timely and accurate fashion
A growth mindset, able to learn and maintain a robust knowledge of admissions systems and the best practices
Understanding of cyclical and changing priorities
Creative problem-solving skills and the ability to recognize when efficiencies are needed and solutioning and streamlining those processes
Ability to work some evenings and weekends to support admissions events as needed.

Location

Hybrid/Flexible Work Arrangement

Additional Information

Special Instructions to the Applicant

Please make sure you upload your CV/resume and cover letter when submitting your application. A review of applicants will begin once a suitable candidate pool is identified.

Equal Opportunity Statement

Background investigations are required for all new hires as a condition of employment, after the job offer is made.

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