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Virtucom

Hardware/Computer Repair Tech

🇺🇸 Peachtree Corners, GA 🕑 Full-Time 💰 $13 - $17 per Hour 💻 Information Technology 🗓️ May 1st, 2026

Edtech.com's Summary

VIRTUCOM is hiring a Hardware/Computer Repair Technician. The technician will perform repairs on Chromebooks and Windows devices, troubleshoot hardware failures, maintain and repair equipment, and ensure high customer satisfaction through professional service and efficient resolution of repair tickets.

Highlights

Perform hardware repairs and maintenance on Chromebooks and Windows devices
Disassemble and reassemble computers using hand tools
Troubleshoot hardware failures and replace defective components
Conduct performance tests to ensure devices meet manufacturer specifications
Maintain repair parts inventory and update repair tickets
Strong knowledge of MS Windows operating systems and Chrome OS required
Ability to operate hand truck and pallet jack, and lift up to 20lbs
Must have good communication, teamwork, and customer satisfaction skills
Document troubleshooting steps and service requests according to company guidelines
Compensation range: $13 - $17 per hour

Hardware/Computer Repair Tech Full Description

Hardware/Computer Repair Tech
Peachtree Corners, GA

Description

Job Overview:

We are seeking responsible entry level hardware computer repairs technicians. You will be performing repairs on various chrome books and window devices. You will represent the company in a professional manner aiming for 100% customer satisfaction and high resolution rates.

Responsibilities:

- Computer repair technicians are required to be knowledgeable of various hardware related to the device they are repairing

- Technicians are to review notes gathered by field technicians to determine details of the equipment problems

- Technicians are required to disassemble and reassemble computers using various types of hand tools

- Technicians will be required to maintain and repair devices

- Troubleshoot hardware failures

-Clean, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns or repeat return for repair

-Replacing / Repairing defective components

-Technicians also need to carry out performance tests to ensure the device is functioning properly per manufacturer specifications.

- Inspect units for cosmetic defects and report findings

- Update and complete repair tickets

- Maintain repair parts inventories and places parts request when additional parts are required for the repair

Requirements

- Must have strong team working skills in addition to working interdependently

- Document troubleshooting and resolution steps related to repairs made

- Self motivated and driven to meet or exceed daily output expectations

- Able to request for help, follow instructions and accept constructive criticism

-Ability to operate hand truck and pallet jack

-Ability to lift or move products (No more than 20lbs)

-Understanding of how computers and the various components interactions

- Strong knowledge of MS Windows operating systems/Chrome OS

- Document all service requests as per company guidelines

- Sense of urgency to resolve tickets, meet or exceed service level agreements (SLA), and must possess good communication and customer satisfaction skills

#VIRTUCOM

Salary Description

$13 - $17 / hour

Original Job Description