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University of California - Irvine

Helpdesk Administrator, UCI Arts

🇺🇸 Irvine, CA 🕑 Full-Time 💰 $39 - $68 per Hour 💻 Administrator 🗓️ April 20th, 2026
DHCP TCP/IP

Edtech.com's Summary

University of California, Irvine is hiring a Helpdesk Administrator, UCI Arts. This role involves maintaining the school's help desk, providing technical support across all departments and computer labs at the Claire Trevor School of the Arts, managing projects and equipment, and delivering training and support for computing hardware and software to students, faculty, and staff.

Highlights
  • Maintain help desk operations and provide technical support for the School of the Arts.
  • Manage projects, lab environment, hardware, software, and equipment across all departments.
  • Support Windows, macOS, iOS, and iPadOS systems installation and maintenance.
  • Research and deliver hardware and software solutions based on compatibility, security, and cost.
  • Use knowledge of networking protocols including DHCP and TCP/IP.
  • Conduct hardware and software testing, analyze results, and report conclusions.
  • Expertise with multimedia peripherals like copiers, printers, scanners, cameras, projectors, displays, and 3-D printers.
  • Bachelor's degree or equivalent experience required with 1-3 years of technical support experience.
  • Annual salary range: $81,340.33 to $95,281.29.
  • Provide support and training to over 1,000 undergraduate and graduate students and faculty in a diverse, interdisciplinary arts environment.