Edtech.com's Summary

Align is hiring a Human-Centered Learning Experience Specialist who will design and implement global learning solutions based on learning science and data-driven methods. This role involves applying human-centered design and research to create effective, intuitive, and measurable learning experiences, particularly focusing on AI literacy, emerging technologies, and digital enablement.

Highlights

Lead AI literacy programs and embed AI tools like Copilot into learning workflows.
Apply evidence-based instructional design and conduct user research to optimize learning outcomes.
Use analytics and assessments to evaluate and improve global learning experiences.
Design intuitive and inclusive learning processes using human-centered design principles.
Support strategic communication through storytelling, multimedia, and LMS management using HTML and CSS.
Collaborate cross-functionally with global teams, vendors, and HR to align learning with organizational goals.
Requires 4+ years in learning or instructional design with strong learning science expertise and experience with AI tools.
Proficiency with Docebo LMS, front-end skills (HTML, CSS, JavaScript), and knowledge of SCORM, xAPI, and accessibility standards.
Experience with UX research, human-computer interaction, and managing global or multicultural learning initiatives.
Includes comprehensive employee benefits such as health, dental, vision, 401k with match, parental leave, and paid time off.

Human-Centered Learning Experience Specialist Full Description

Human-Centered Learning Experience Specialist

Department

Human Resources

Employment Type

Full Time

Location

US-North Carolina-Raleigh

Workplace type

Onsite

As a Human-Centered Learning Experience Specialist at Align, you will shape global learning solutions that are grounded first and foremost in learning science, data-driven methodologies, and evidence-based practices. You will use human-centered design and creative problem-solving to enhance, not replace, science-backed instructional strategies and ensure learning experiences are intuitive, effective, and measurable.

This role sits within Global Learning Experience team and partners closely with the Global Talent Systems & Solutions department to drive digital enablement, AI upskilling, strategic communication, and continuous improvement. Success requires exceptional analytical thinking, comfort with research methods, and the ability to translate insights into scalable learning strategies. Creativity, storytelling, and design thinking support your work, but your primary value lies in your ability to apply proven learning principles to real-world business challenges.

Role expectations

AI Literacy, Adoption, and Emerging Technology

· Lead the creation and delivery of AI literacy experiences that build confidence and capability among employees and leaders.

· Actively partner with Learning and Development teams to embed AI tools, including Copilot and automation technologies, into learning workflows and business processes.

· Champion responsible AI adoption by facilitating demos, storytelling, training, and feedback loops with internal teams.

· Stay informed on emerging technologies and evaluate their potential to enhance learning design, digital engagement, and content delivery.

Learning Science, Research, and Evidence-Based Design

· Demonstrate strong fluency in learning science by consistently applying evidence-based instructional principles to design, evaluate, and improve global learning experiences.

· Proactively conduct and synthesize user and learner research, using methods such as surveys, interviews, ethnographic observation, personas, and usability testing to guide design decisions.

· Translate research findings into clear, measurable, and actionable design recommendations that meaningfully improve learning outcomes and engagement.

· Regularly use analytics, reporting, and assessment data to evaluate impact and drive ongoing optimization of learning programs.

· Ensure all digital learning, assessments, and content meet global standards for usability, accessibility, and quality.

Human-Centered Design and Experience Strategy

· Apply human-centered design approaches to create intuitive, inclusive, and user-friendly learning processes and digital experiences.

· Develop and maintain personas, journey maps, and workflow designs that reinforce learning-science-driven solutions.

· Contribute to the experience design of enterprise programs, including onboarding, leadership development, and AI upskilling initiatives.

· Maintain high-quality digital learning environments by leading comprehensive quality assurance for platforms and content.

Creative Communication and Engagement

· Support strategic communication efforts for global learning initiatives by using storytelling, multimedia, and digital channels to strengthen adoption and engagement.

· Contribute to the creation of interactive and visually engaging assets, including videos,
graphics, and gamified elements, that reinforce learning-science outcomes.

· Maintain and enhance custom LMS pages using HTML and CSS as needed to support communication and navigation.

Collaboration, Change Enablement, and Continuous Improvement

· Act as a connector across Global Learning Experience, HR, and business units by building strong partnerships and aligning learning solutions with organizational goals.

· Participate in innovative initiatives and contribute to the development of an industry-standard content library.

· Identify and address opportunities for process improvement that increase efficiency, scalability, and learner-centered design.

· Collaborate effectively with vendors and internal partners to deliver high-quality, evidence-based learning experiences.

What we're looking for

4+ years of experience in learning design, instructional design, human-centered design, human-computer interaction, learning technology, or related fields.

· Deep understanding of learning science, evidence-based instructional strategies, and data interpretation for learning.

· Proven experience with human-centered design methods, UX research, and usability principles.

· Strong grasp of AI tools and their application in HR, learning, and workflow optimization.

· Ability to analyze quantitative and qualitative data, synthesize findings, and articulate clear and actionable recommendations.

· Excellent communication, collaboration, customer service, and stakeholder management abilities.

· Experience with creative media, digital communication, or interactive design is a strong plus and remains secondary to learning-science expertise.

Complementary skills

· Proficiency in configuring, managing, and optimizing Docebo LMS, including setup of pages and workflows, content integration, and the use of reporting and automation features to enhance the learner experience.

· Vendor management experience, especially with content developers or LMS implementation partners.

· Experience supporting global learning initiatives with multilingual or multicultural considerations.

· Understanding of AI ethics, responsible AI use, and change enablement around AI adoption.

· Experience using AI tools such as Copilot, Copilot Studio, ChatGPT, and AI-powered video editing platforms to enhance content creation, workflow efficiency, and learning experiences.

· Basic front-end skills such as HTML, CSS, and JavaScript to create or modify learning assets and LMS pages.

· Working knowledge of SCORM, xAPI, HTML5 packages, and accessibility standards such as WCAG 2.1.

· Familiarity with rapid authoring tools such as Articulate 360, Storyline, Rise, or Adobe Captivate.

Pay Transparency

If provided, base salary or wage rate ranges are the range in which Align reasonably expects to set a candidate’s pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically.

For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S.

Our internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience.

General Description of All Benefits

We are pleased to provide a general description of the benefits Align offers to full-time employees in this position.

Family Benefits. Align offers employees and their eligible dependents medical (with a Health Savings Account option for some plan offerings), dental, and vision in accordance with those plans. Align also offers to employees:

Discounts on Invisalign and Vivera to employees and their eligible dependents after 90 days of employment
Back-up Child/Elder Care and access to a caregiving concierge
Family Forming Benefits – Available to Employees, and their spouse or domestic partner, covered under one of Align’s health plans
Breast Milk Delivery and Lactation Support Services
Employee Assistance Program
Hinge Health Virtual Physical Therapy – Available to all employees and eligible dependents (age 18+) enrolled in an Align medical Plan

Employee benefits. Align offers its employees:

Short-term and long-term disability insurance in accordance with those plans.
Basic Life Insurance and Accidental Death and Dismemberment. Voluntary Supplemental Life Insurance for Employee, Spouse/Domestic Partner, and Child(ren) are available for purchase in accordance with those plans.
Flexible Spending Accounts – Employees may be eligible to participate in a health care account (including a limited health FSA if enrolled in a HDHP), dependent care account, and a pre-tax commuter benefit plan.
401k plan (with a discretionary Company match of 50% up to 6% of eligible earnings up to a maximum match of 3%.). Employer match vests after two years – 25% year one and 100% at year two. Align offers traditional, Roth, and after-tax options.
Employee Stock Purchase Program (Employees must work 20 hours or more and be employed on purchase date to be eligible).
Paid vacation of up to 17 days during the first full year of employment (currently accrued at the rate of 5.24 hours each pay-period), which carries over to a maximum cap of 30 days. Annual paid vacation time accrual increases based on tenure. Both exempt and non-exempt employees who work 32 hours or more per week receive prorated vacation accrual based on their regularly scheduled work hours and tenure.
Sick time is accrued throughout the year at the rate of one hour for every thirty worked. Employees can carry over unused sick leave each year, up to a maximum balance of 80 hours.
11 Company-designated paid holidays throughout the year.
If employed for at least 12 consecutive months, Align will grant up to 6 weeks of paid Parental Leave. If employed for less than 12 consecutive months, Align will grant up to 4 weeks of paid Parental Leave. All parental leave must be completed within one year of the birth or placement of the child. Parental leave is in addition to any state and/or local parental leave benefits. Three days of paid bereavement leave. In some cases, due to travel the amount of paid leave may be extended to 5 paid days off. To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
Non-exempt employees will receive full pay for up to 10 days of jury duty. Exempt employees will receive their full salary during any week they serve and perform any work. Other insurance such as legal, critical illness, voluntary accident, long-term care, auto, home and pet insurance are available for purchase.

To the extent applicable state or local law offers more generous benefits, Align complies with any such law.

About Align Technology

Your growth and well-being:
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:

Health and well-being programs to keep you thriving in both body and mind.
Employee-exclusive discounts on Invisalign products.
Learning opportunities through online learning resources and support for your individual development plans.
Inclusive, global workplace that fosters collaboration, recognition and belonging.

Country and/or role specific details will be shared with you by your recruiter during the interview process.

Discover Align:
We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.

Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.

We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.

As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.

Eager to learn how we embrace our global differences and nurture employee well-being?

Explore Align's culture here!

Want to discover more about exocad and Cubicure? Click on their names for additional information.

Applicant Privacy Policy:
Review our Applicant Privacy Policy for additional information.

Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.

Original Job Description