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Michigan State University
ID Administrator
Higher Ed
Edtech.com's Summary
Michigan State University is hiring an ID Administrator. The role joins the ID Office team responsible for creating, managing, and verifying identity credentials, provisioning NetIDs and ID cards for students, staff, employees, retirees, and affiliates across the university.
Highlights
- Works independently with customers and MSU staff to resolve technically complex identity and access issues
- Provisions and manages NetIDs and ID cards for the university community
- Provides customer service and troubleshooting support to the MSU community
- Requires a bachelor’s degree and 1-3 years of related IT experience
- More than 2 years of enterprise IT experience preferred
- Experience with MSU identity and access management systems and Service Desk preferred
- Standard Monday-Friday, 8am-5pm schedule
ID Administrator Full Description
Working/Functional Title
ID Administrator
Position Summary
MSU IT is seeking a qualified individual to become a member of the ID Office team of professionals responsible for ensuring proper identity credentials creation, management, and verification based on best practices for provisioning NetIDs and ID cards for students, staff, employees, retirees, and affiliates of the university.
The person in this role works independently with customers and internal MSU staff to analyze problems and needs of technical complexity, while providing excellent customer service to the MSU Community.
This position is a Monday – Friday, 8 am-5 pm position.
Michigan State University (MSU) is ranked #29 among public universities and #64 overall in U.S. News & World Report’s America’s Best Colleges 2026. Located in East Lansing, three miles east of the state’s capitol, the MSU community includes more than 12,000 faculty, academic and support staff, as well as over 51,000 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.
MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.
Minimum Requirements
Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program; one to three years of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed; or an equivalent combination of education and experience.
Desired Qualifications
More than two years of related and progressively more responsible or expansive work experience in an enterprise organization; Demonstrated ability to effectively communicate with all levels of technology users; high level of customer relationship skills; excellent troubleshooting skills; strong written and verbal communication; experience in use of MSU identity and access management systems and Service Desk. Attention to detail. Ability to contribute to a high performing team environment.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Resume and Cover Letter
Special Instructions
Please provide three professional references knowledgeable of your work
Work Hours
STANDARD 8-5
Bidding eligibility ends September 2, 2026, at 11:55 PM
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