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LanguageBird
Inbound Account Executive
CRM
Edtech.com's Summary
LanguageBird is hiring an Inbound Account Executive to engage with prospective learners and their parents or guardians, guiding them through the enrollment process for personalized language learning programs. The role involves consultative selling, building relationships, and collaborating with internal teams to deliver a positive customer experience that supports the company's growth.
Highlights
- Respond to inbound inquiries from prospective learners, parents/guardians, and referral sources promptly and professionally.
- Build relationships by understanding educational goals and needs, and recommend appropriate LanguageBird programs.
- Manage sales pipeline and customer information using the company’s CRM system.
- Guide prospective customers through enrollment, addressing questions and facilitating informed decisions.
- Collaborate with Revenue Department and other teams to ensure smooth transitions from enrollment to program participation.
- Required skills include consultative selling, customer relationship management (CRM), and proficiency with Microsoft Office and virtual collaboration tools.
- Must have at least two years of sales, business development, or enrollment advising experience, with a bachelor's degree or equivalent.
- Compensation includes $31.25 per hour plus commission, along with medical benefits, PTO, 401(k) matching, and remote work setup.
- Preferred experience includes knowledge of HubSpot CRM and background in education or online language learning.
- Position requires eligibility to work and reside in the United States.
Inbound Account Executive Full Description
Inbound Account Executive
Revenue - United States (Remote)
Job Title: Inbound Account Executive
Location: Remote (U.S.-based)
Reports To: Chief Revenue Officer
Employment Type: Full-Time
Reports To: Chief Revenue Officer
Employment Type: Full-Time
FLSA Classification: Non-Exempt
Compensation: $31.25 p/ hour + commission
Who We Are
LanguageBird® is an accredited online language school providing personalized language learning experiences to learners around the world. Through one-to-one instruction and partnerships with schools and organizations, we help learners build language skills through meaningful human connection, flexibility, and learning experiences designed around their goals.
As LanguageBird continues to grow, we’re expanding our reach and building partnerships that help more schools and learners experience what LanguageBird has to offer.
As LanguageBird continues to grow, we’re expanding our reach and building partnerships that help more schools and learners experience what LanguageBird has to offer.
Our company core values are Growth Mindset, Relationships, Ownership & Outcomes, Work with Intention & Momentum, Team Energy & Positivity, and Human Connection. They guide how we work, make decisions, and show up for our learners, partners, and one another. We look for team members who embrace these values and bring them to life in their work each day.
About the Role
LanguageBird is seeking an Inbound Account Executive to help prospective learners and parents/guardians explore our language learning programs and make informed enrollment decisions. This role combines relationship-building with consultative selling, taking the time to understand each learner's goals and recommending programs that best meet their needs.
Working closely with Revenue Department leadership and cross-functional teams, the Inbound Account Executive will guide prospective customers from initial inquiry through enrollment, providing a personalized, responsive experience that builds trust and supports LanguageBird's continued growth.
Key Responsibilities
- Respond to inbound inquiries from prospective learners, parents/guardians, and referral sources in a timely and professional manner
- Build relationships with prospective customers by understanding their educational goals, needs, and interests
- Conduct consultative discovery conversations and recommend appropriate LanguageBird programs and services
- Guide prospective customers through the enrollment process, addressing questions and supporting informed decisions
- Manage inbound sales opportunities from initial inquiry through enrollment, maintaining consistent communication and follow-through
- Build and maintain
an accurate sales pipeline, including prospect information, opportunity status, and next steps - Use LanguageBird's CRM to track sales activities, manage opportunities, and support enrollment forecasting
- Collaborate with Revenue and other departments to support a positive customer experience and smooth transition from enrollment to program participation
- Maintain a strong understanding of LanguageBird's programs and services to provide accurate information and recommendations
- Participate in ongoing training, coaching, and continuous improvement efforts to strengthen sales effectiveness and the customer experience
Required Qualifications
- Bachelor's degree in business, marketing, sales, education, or a related field, or equivalent combination of education and experience
- Minimum of two years of experience in sales, business development, enrollment advising, or a related customer-facing role
- Strong relationship-building and communication skills, with the ability to engage effectively with prospective learners and parents/guardians
- Strong discovery and consultative selling skills, with the ability to understand customer needs and recommend appropriate solutions
- Experience using CRM tools to manage customer relationships, sales opportunities, and follow-up activities
- Strong organizational skills, initiative, and accountability, with the ability to manage multiple opportunities and priorities
- Proficiency with Microsoft Office and virtual collaboration tools
- Experience working effectively in a remote environment
- Must reside in and be eligible to work in the United States
Preferred Qualifications
- Experience using HubSpot CRM
- Experience in education, online learning, language learning, or a related industry
- Experience managing a consultative sales process from initial inquiry through enrollment or purchase
- Experience working in a metrics-driven sales or enrollment environment
Compensation & Benefits
- Compensation: $31.25 p/ hour +
commission - Benefits: Medical, PTO, 401 (k) with matching, remote work setup, growth opportunities, mission-driven team
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