Spartanburg Regional Healthcare System
Informatics Instructional Designer I - ClinDoc
Camtasia
Edtech.com's Summary
SRHS is hiring an Informatics Instructional Designer I - ClinDoc to design, deliver, and support end-user training for Epic and other clinical systems. The role involves developing engaging learning materials, managing training environments, troubleshooting workflows, and leading training initiatives, collaborating closely with Clinical Informatics, IT, and Operations teams to improve patient care.
Highlights
- Deliver high-impact training through classroom, virtual, and self-paced formats.
- Develop instructional materials including guides, e-learning modules, and demonstrations.
- Manage and optimize Epic training environments aligned with live workflows.
- Analyze and troubleshoot workflows with Clinical Informatics, IT, and Operations collaboration.
- Lead training for new hires and system updates to ensure continued proficiency.
- Require Epic Application Curriculum Certification and Training Environment Build Accreditation within 90 days of hire, and Epic Clinical Informatics Certificate within 6 months.
- Minimum qualifications: High school diploma with 5 years healthcare systems analyst/training experience or associate's degree with 1 year IT/training experience; bachelor's degree preferred.
- Preferred experience with technical training development and computer-based training tools like Camtasia and Captivate.
- Strong communication, collaboration, analytical, and troubleshooting skills essential.
- Physical requirements include ability to sit/stand for extended periods and manage complex technical tasks.
Informatics Instructional Designer I - ClinDoc Full Description
Informatics Instructional Designer I - ClinDoc (Hybrid)
Spartanburg, South Carolina, United States
Beaumont Office
ConnectOne Training
Days (weekends as needed)
Job ID :P-105232
Full Time
Description
Job Requirements
Make a measurable impact where technology and healthcare meet.
We are searching for a driven, collaborative Informatics Instructional Designer I - ClinDoc to join our high-performing Clinical Informatics team. In this pivotal role, you will empower healthcare professionals with the knowledge and tools they need to master Epic and other cutting-edge clinical systems — ultimately advancing patient care across our entire organization.
Location: Spartanburg, SC (Hybrid)
Why SRHS?
You will join a mission-driven health system where innovation and compassion intersect. Every day, your work will support clinicians and staff as they navigate evolving technology — ensuring smooth workflows, confident end-users, and outstanding patient outcomes.
What You Will Do
You will lead the charge in designing, delivering, and supporting world-class end-user training for Epic and other key clinical systems. As a content and application expert, you will:
Make a measurable impact where technology and healthcare meet.
We are searching for a driven, collaborative Informatics Instructional Designer I - ClinDoc to join our high-performing Clinical Informatics team. In this pivotal role, you will empower healthcare professionals with the knowledge and tools they need to master Epic and other cutting-edge clinical systems — ultimately advancing patient care across our entire organization.
Location: Spartanburg, SC (Hybrid)
Why SRHS?
You will join a mission-driven health system where innovation and compassion intersect. Every day, your work will support clinicians and staff as they navigate evolving technology — ensuring smooth workflows, confident end-users, and outstanding patient outcomes.
What You Will Do
You will lead the charge in designing, delivering, and supporting world-class end-user training for Epic and other key clinical systems. As a content and application expert, you will:
- Deliver high-impact training (classroom, virtual, self-paced) ~50% of your time, equipping end users to excel in their roles.
- Develop engaging learning materials, including step-by-step guides, e-learning modules, quick start guides, and interactive demonstrations.
- Manage and optimize Epic training environments, ensuring alignment with live (production) workflows and functionality.
- Analyze, test, and troubleshoot workflows, collaborating with Clinical Informatics, IT, and Operations to ensure system changes are seamless and effective.
- Lead training for new hires and system updates, ensuring staff stays sharp and informed.
- Drive continuous improvement by evaluating training programs, identifying optimizations, and embedding ‘best practice’ workflows into user education.
- Serve as a key informatics liaison on projects and committees, ensuring training supports operational goals and project milestones.
What You Need to Succeed
Minimum Requirements
- Education
- High School Diploma or equivalent with 5 years healthcare specific systems analyst/training experience
- OR Associate’s degree or healthcare specific certification/licensure with 1 year of IT/training experience
- Bachelor’s degree preferred
- Experience
- Preferred: Experience developing and delivering technical training (in-person and e-learning)
- Preferred: Familiarity with computer-based training tools (Camtasia, Captivate, uPerform, etc.)
Certifications (Epic-specific)
- Required (within timelines)
- Epic Application Curriculum Certification/Accreditation (within 90 days of hire)
- Epic Training Environment Build Accreditation (within 90 days of hire)
- Epic Clinical Informatics Certificate (within 6 months of hire)
- Preferred
- Epic Certification, Accreditation, or Proficiency in one or more Epic applications
What You Will Bring
- Passion for teaching, empowering, and supporting clinicians and healthcare staff.
- Strong understanding of clinical workflows and informatics principles — or a deep desire to learn.
- Exceptional communication and collaboration skills — you will partner with IT, Operations, and Clinical teams daily.
- Analytical and troubleshooting expertise to identify training needs versus technical issues.
- Flexibility and independence to manage multiple projects, pivot quickly, and think on your feet.
What You Can Expect
- A fast-paced, high-energy environment where technology drives healthcare transformation.
- Opportunities to lead training projects, shape workflows, and influence system adoption across the organization.
- Work that blends hands-on training, informatics expertise, and cross-team collaboration.
- A chance to grow your Epic certifications and informatics skills alongside a dynamic team.
Physical Requirements
- Ability to sit or stand for extended periods (for computer-based work and classroom training).
- Strong hand-eye coordination, manual dexterity, and visual acuity to manage complex technical environments.
- Ability to think clearly and adapt quickly in high-volume, high-pressure settings.
Ready to make a difference?
Join SRHS and help shape the future of healthcare technology — empowering care teams, improving workflows, and enhancing lives.
Life in Spartanburg
Nestled in the scenic foothills of the Blue Ridge Mountains, Spartanburg offers an exceptional quality of life, affordable living, and a welcoming community. Enjoy a vibrant downtown with local restaurants, art galleries, and live music, plus easy access to outdoor activities such as hiking, cycling, and nearby lakes. Spartanburg is home to seven colleges and universities and provides quick access to Greenville, Asheville, and Charlotte.
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