Edtech.com's Summary

The University of Texas at Dallas is hiring an Information Services Specialist II. The role sits in the Office of Enrollment Operations, where it processes student documents that arrive electronically or by mail for campus departments, following University Admission, Registrar, and Financial Aid guidelines. The specialist accepts, verifies, images, and indexes those documents so that student records are handled in a timely and accurate manner.

Highlights

Process and authenticate electronic documents in Hyland OnBase workflow queues.
Image paper documents and index all documents across enterprise systems, operating scanning equipment and checking that scans meet quality standards and capture content accurately.
Handle confidential student information with integrity and in compliance with FERPA.
Help design, test, and implement future workflow enhancements.
Serve as Enrollment Operations Mail Room lead when needed, coordinating with University Central Receiving, overseeing letter fulfillment, and processing checks.
Support University admission events and attend required meetings, with intermittent overtime during peak periods, including evenings and weekends.
Associate's degree and three years of work experience (or an equivalent combination), plus proficiency in Microsoft Office and strong attention to detail.
Regular full-time position paying up to $41,000, commensurate with experience.
Not available for fully remote work; a hybrid schedule may be available after an initial training period for employees located in the Dallas/Fort Worth Metroplex.

Information Services Specialist II Full Description

Posting Details

Posting Number | S07333P

Position Title | Information Services Specialist II

Functional Title |

Department | Office of Enrollment Operations

Salary Range | Up to $41,000, commensurate with experience

Pay Basis | Monthly

Position Status | Regular full-time

Location | Richardson

Position End Date (if temporary) |

Posting Open Date | 11/02/2026

Posting Close Date |

Open Until Filled | Yes

Desired Start Date | 11/23/2026

Job Summary | Are you interested in helping students achieve their goal of a college education? Are you looking for a rewarding opportunity in higher education that provides a hybrid work schedule and comprehensive benefits package with employee tuition assistance?

If so, apply now to join our team!

The Information Services Specialist II performs enrollment processing to accept, prioritize, identify, verify, image and index student documents received via electronic transmission or postal mail for campus departments in a timely and accurate manner, using University Admission, Registrar and Financial Aid guidelines.

Minimum Education and Experience | Associate’s degree and three years of work experience. An equivalent combination of education and experience is acceptable.

Preferred Education and Experience |

Other Qualifications | To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

Essential Duties and Responsibilities | Process and authenticate electronic documents in Hyland OnBase system workflow queues. Image paper documents and index all documents using various enterprise systems, ensure documents meet quality standards, operate scanning equipment, and verify content is being accurately scanned. Demonstrate integrity in working with confidential information while maintaining FERPA compliance. Assist in designing, testing, and implementing future workflow enhancements. May serve as Enrollment Operations Mail Room lead, including coordinating with University Central Receiving, overseeing letter fulfillment, and processing checks. Participate in various training opportunities to stay current and improve knowledge base of various platforms and policies affecting document processing. Attend required meetings and support University admission events as assigned.

Physical Demands and Working Conditions | Requires the ability to sit or stand at will for extended periods frequently throughout the workday. Requires the ability to perform frequent to constant repetitive keyboarding functions to complete work tasks. Requires the ability operate office machinery such as multi-function printers/copiers and letter inserter/folder. May require the ability to lift and carry up to 25 pounds occasionally.

Physical Activities |

Working Conditions |

Additional Information | This position may require intermittent overtime during peak periods, including evenings and weekends.

Required skills and abilities:Demonstrated history of integrity and ethical behavior when working with confidential and sensitive information Proficiency in Microsoft Office Suite with ability to learn new software systems Detail-oriented and accurate with the ability to prioritize information in a timely manner Excellent organizational and time-management skills with the ability to multi-task Strong communication and active listening skills with the ability to receive and follow directions and work effectively as part of a team Proactive approach to identifying potential issues and problems

Remote Work Notice

This position is not available for fully remote work.

Following successful completion of an initial training period, a hybrid work schedule may be available, subject to business needs and departmental approval. Employee must be located within the Dallas/Fort Worth Metroplex area and have the ability to be on campus for work activities as scheduled and/or with 24-hour notice. Completion and approval of a UT Dallas Remote Work Agreement will be required, and use of personal computer, internet, and other standard equipment may be required. Remote work arrangements are subject to regular review and re-approval and may be cancelled.

What We Can OfferUT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefits package including: Competitive Salary Tuition Benefits BCBS PPO Medical Insurance Options – including 100% paid employee medical coverage for full-time employees AD&D Insurance Dental & Vision Plan Options Optional Long and Short-term Disability TRS Retirement Plan Fertility Benefits Paid Time Off

All UT Dallas employees have access to various professional development opportunities, including membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.Visit https: https://hr.utdallas.edu/employees/benefits/ for more information.

About Us UT Dallas is a top public research university located in one of the nation’s fastest-growing metropolitan regions. Our seven schools offer more than 140 undergraduate and graduate programs, plus professional certificates and fast-track programs. Our student body is 31,000 strong, reflecting students from over 100 countries and a multiplicity of identities and experiences. UT Dallas is committed to graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world.

Rich with visual and performing arts venues, museum districts, professional and semi-professional athletics teams, botanical gardens, accessible trails and so much more, the Dallas-Fort Worth (DFW) Metroplex has something for everyone to explore. UT Dallas partners with regional higher education institutions and school districts and with the Richardson Innovation Quarter (Richardson IQ), a major hub for innovation, entrepreneurship, and educational activities.

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Information Services Specialist II

Edtech.com's Summary

Information Services Specialist II Full Description

Senior Director of Admission and Enrollment

Academic Services Technology Solutions Specialist

Admissions Officer

Admissions Advisor

Admissions Counselor