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Missouri State University

Information Specialist-Financial Aid

🇺🇸 Springfield, MO

🕑 Full-Time

💰 $16 per Hour

💻 Financial Aid

🗓️ June 26th, 2025

Edtech.com's Summary

Missouri State University is hiring an Information Specialist-Financial Aid. This role acts as the primary contact for students and parents in the Financial Aid Office, providing timely and accurate information regarding aid packages, federal aid requirements, application processes, and disbursements. The specialist also processes short-term loans, schedules counselor appointments, and manages scholarship and agency fund acceptance.

Highlights
  • Serve as the first point of contact for students and parents regarding financial aid inquiries.
  • Provide detailed and accurate information about individual student aid packages and federal financial aid requirements.
  • Process and approve short-term loans and manage scholarship and agency fund receipts.
  • Schedule appointments for students with financial aid counselors.
  • Utilize computer skills including word processing, spreadsheets, data entry, and database management.
  • Require a high school diploma or equivalent with four years of general office experience; experience with complex processes and independent decision-making preferred.
  • Strong written and verbal communication skills are necessary to handle large volumes of telephone and face-to-face inquiries professionally.
  • Position is full-time, non-exempt with a pay rate of $16.35 per hour.
  • Employment requires a criminal background check at the university's expense.
  • Applicants must be authorized to work in the United States without sponsorship for work visas.