Information Specialist - Financial Aid Operations

🇺🇸 Piscataway, NJ 🕑 Full-Time 💰 $68K - $101K 💻 Financial Aid 🗓️ March 24th, 2026

Salesforce

Edtech.com's Summary

Rutgers University is hiring an Information Specialist - Financial Aid Operations. This role manages and analyzes financial aid data, coordinates processing systems, monitors data integrity of federal applicant records, assists in reconciliation of aid programs, resolves escalations, and supports special projects within University Enrollment Services.

Highlights

Manage and analyze financial aid data, reporting processing issues to management.
Coordinate and streamline financial aid document processing systems.
Monitor incoming and outgoing federal applicant records for data integrity.
Correct data discrepancies and expedite processing tasks.
Assist with reconciliation of PELL, TAG, EOF, and Direct Loan programs.
Research and resolve escalations from campus financial aid offices.
Provide technical and administrative support for special projects assigned by University Enrollment Services management.
Proficiency with Microsoft Office, Oracle Student Financial Planning, COD, NSLDS, FAFSA Partner Portal, ELM, Banner, and Salesforce Case Management.
Requires a Bachelor's degree or equivalent experience and at least two years of experience in a related processing environment at a major higher education institution.
Salary range: $68,278.48 to $100,509.48 annually, with benefits including medical, dental, retirement plans, and educational benefits.