Position Summary
The individual in this critical position will serve as a key resource for the College of Engineering and its stakeholders by providing comprehensive support for the college’s technology infrastructure. This includes administering and supporting network, desktop, mobile, and remote systems, as well as servers and user resources. The incumbent will contribute to the strategic planning and ongoing development of information systems used by a broad audience, including engineering students, staff, faculty, and administrators. Responsibilities also include troubleshooting and resolving technical issues, coordinating and supporting internal application systems used within the college and by other campus units, testing and deploying new software and computing environments, and researching, planning, and implementing emerging technologies.
Minimum Requirements
Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Computer Science or Information Systems, or a related information technology field; one to three years of related and progressively more responsible or expansive work experience in Computer Science, Information Systems, Business or related information technology field; experience in the development and deployment of multiple learning environments such as RDS and VDI; experience supporting large compute clusters running Linux as well as Linus clusters supporting JupyterHub, clusters for supporting RDS, and implementation of VDI in test labs; or an equivalent combination of education and experience.
Desired Qualifications
- Proven ability to support a large, complex network and mobile technology environment that spans multiple locations, departments, and a diverse user base with varying needs and expectations.
- Experience maintaining and supporting a 24/7 IT environment that integrates UNIX and Windows systems across academic, administrative, and research functions.
- Familiarity with engineering-specific software applications and tools, including experience in developing or enhancing solutions tailored to engineering disciplines.
- Strong communication, problem-solving, and organizational skills.
- Demonstrated ability to troubleshoot system issues effectively, manage multiple priorities and complex tasks, meet deadlines, and collaborate successfully in a team-oriented environment.
- Knowledge and experience implementing and enforcing security practices that align with the NIST SP 800-171 standards.
- Understanding of the importance of security education and the ability to promote best practices among users.
- Experience supporting applications and systems designed for engineering students, researchers, staff, and administrators.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Resume
Work Hours
STANDARD 8-5
Website
Bidding eligibility ends July 8, 2025, 11:55 PM