University of Utah
Information Technology Specialists
Edtech.com's Summary
- Provide on-site support for Windows and MacOS workstations, Windows servers, iOS devices, network configurations, and printing issues.
- Manage desktop computer updates, patches, security, and inventory management.
- Troubleshoot hardware, software, virus/malware issues, and maintain Active Directory group policies.
- Write technical documentation and cross-train peers on software, hardware, and procedures.
- Perform computing needs assessments, project management for IT support, and automate processes via scripting.
- Required to be available 24x7 with on-call responsibilities including after-hours, weekends, and holidays.
- Preferred experience with Powershell scripting, SCCM, Jamf for Mac management, networking, and ITIL Foundation Certification.
- Qualifications require a bachelor's degree plus 6 years or a master's plus 4 years of related experience (education may substitute for experience).
- Compensation range: $65,000 - $75,000 per year.
- Department: UIT Infrastructure & Operations; reports to University Information Technology (UIT), central IT service provider for the University of Utah.
Information Technology Specialists Full Description
Information Technology Specialists Bookmark this Posting Print Preview | Apply for this Job
| Open Date | 03/24/2026 |
|---|---|
| Requisition Number | PRN44529B |
| Job Title | Information Technology Specialists |
| Working Title | Info Tech Specialist III |
| Career Progression Track | P00 |
| Track Level | P3 - Career |
| FLSA Code | Computer Employee |
| Patient Sensitive Job Code? | No |
| Standard Hours per Week | 40 |
| Full Time or Part Time? | Full Time |
| Shift | Day |
| Work Schedule Summary | Monday – Friday 8 a.m. – 5 p.m. with on call responsibilities for after hours, weekend, holidays, etc. |
| VP Area | President |
| Department | 01555 - UIT INFRASTRUCTURE & OPS |
| Location | Campus |
| City | Salt Lake City, UT |
| Type of Recruitment | External Posting |
| Pay Rate Range | $65,000 - $75,000 |
| Close Date | 06/30/2026 |
| Priority Review Date (Note - Posting may close at any time) | |
| Job Summary |
Information Technology Specialist III This is an ONSITE position that will require on-call responsibilities. We are seeking a highly motivated upbeat, friendly, and approachable individual to work in an on-site position within a highly customer service-oriented environment. The incumbent will provide support for Windows and MacOS workstations, Windows servers, specialized software, iOS tablets, printers, network configurations, inventory management etc. Customer interaction and support must be provided in a timely professional manner. The incumbent must be highly skilled in IT support and be knowledgeable in a wide variety of hardware, OS, software, networking and troubleshooting tasks. The incumbent must be detail oriented, adept at following processes, write documentation, be a team player, and work with others to train or be trained on unique systems. This position requires a continued learning effort, must be able to do research for supporting new and old software, adapt to different client needs and, perform other duties as assigned. This position must be available 24×7, be available to work after hours as needed and be in an on-call rotation. About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U’s Chief Information Officer and is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services. About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah’s system of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities. The University of Utah offers a comprehensive benefits package for eligible employees including:
For more information regarding how our salary and benefit offerings impact the overall compensation here at the University of Utah, please see our Total Compensation Calculator: https://www.hr.utah.edu/comp/totalcomp.php |
| Responsibilities | Information Technology Specialists III Desktop computer management for workstations and servers including updates, patches, upgrades and security. Cross training of peer staff on special software, hardware, and procedures. Troubleshoot, research, and resolve computer issues. Windows server management, secure and support. Inventory management. Automative process scripting and implementation Project management for client IT support processes Computing needs assessment and consultation for hardware and software. Computer imaging or OS installations for both Windows and Macintosh systems, software installations, remote connection management. Assist with network connectivity and security. Printer support, connectivity, and troubleshooting. Write and maintain Active Directory group policies and preferences. Writing technical and how-to documentation Virus or malware identification, removal, and cleaning. Transport and Travel on and off campus for end user support and equipment installation. Position is required to be on call to support the designated department and to have a 24×7 availability as needed. Other duties as assigned. |
| Minimum Qualifications |
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience). Department may hire employee at one of the following job levels:
Information Technology Specialists, III: Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience. |
| Preferences | Strong coordination, organization, time management, and communication skills. Project management experience. Powershell scripting experience. Microsoft workstation and server with SCCM setup, configuration and maintenance experience. Mac OS with Jamf management and configuration experience. Networking experience. ITIL Foundation Certification. A+, MCSE, CCNA, Network+, or other applicable certifications. MS SQL database administration. Experience with VM server environments running MS Windows server platform. Physical Requirements and Level of Frequency that may be required: Environment: Will require lifting, bending, and repetitive desk work such as typing, and long-term sitting. Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking bending, reaching overhead, lifting and carrying equipment. |
| Type | Benefited Staff |
| Special Instructions Summary | |
| Additional Information | The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
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Required fields are indicated with an asterisk (*).
- *
What is your highest level of completed education?
- None
- High School Diploma or Equivalent
- Associate Degree
- Bachelor's Degree
- Master's Degree
- Doctorate Degree
- *
How many years of related work experience do you have?
- Less than 6 years
- 6 years or more, but less than 9 years
- 9 years or more, but less than 12 years
- 12 years or more, but less than 15 years
- 15 years or more
-
This is an onsite full time position that will require after hours, weekend and holiday communications and possible on site assistance and will be required to participate in an on-call rotation. Can you fulfill this requirement?
- Yes.
- No.
-
Are you legally authorized to work in the United States?
- Yes
- No
-
Will you now or in the future require sponsorship for employment visa status (e.g., H-1B status)?
- Yes
- No
-
Do you have the ability to lift 50 lbs.?
- Yes
- No
- Resume
- Cover Letter
Optional Documents
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: employment@utah.edu
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