Information Technology Student Technician

🇺🇸 Raleigh, North Carolina 🕑 Part-Time 💰 $13 per Hour 💻 Information Technology 🗓️ October 17th, 2026

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Edtech.com's Summary

NC State University is hiring an Information Technology Student Technician. This role involves assisting library patrons and staff with technology issues by monitoring IT Service Desk requests, diagnosing, troubleshooting, and resolving technical problems, and supporting hardware, software, network, and IT equipment across multiple campus libraries.

Highlights

Assist library patrons and staff with technology issues.
Monitor and respond to IT Service Desk support requests.
Diagnose, troubleshoot, and resolve hardware, software, and network issues.
Maintain IT equipment and support computing at D.H. Hill Jr., James B. Hunt Jr., and NC State University branch libraries.
Must be enrolled as an undergraduate or graduate student at NC State University.
Strong customer service, communication, organizational, and self-management skills required.
Preferred experience with network and computer troubleshooting as well as direct customer interaction.
Work schedule is Monday through Friday, 8:30 AM to 4:30 PM.
Compensation is approximately $13 per hour.
Gain hands-on experience working alongside professional IT staff supporting enterprise technology solutions.