Information Technology Technician II

🇺🇸 Villanova, PA 🕑 Part-Time 💰 $13 per Hour 💻 Information Technology 🗓️ March 17th, 2026

Edtech.com's Summary

Villanova University is hiring an Information Technology Technician II. The role involves delivering first-level help desk support for all UTS-supported systems, assisting students, faculty, and staff with technology issues, diagnosing and resolving computer problems, and recording support requests using the TeamDynamix ticketing system.

Highlights

Provide first-level help desk support for university technology systems.
Assist students, faculty, and staff with technology-related issues.
Troubleshoot and resolve hardware and software problems.
Use TeamDynamix (TDX) ticketing system to log support requests.
Must be a current graduate student at Villanova University with at least 1 year of relevant experience or coursework.
Complete all training and certifications provided by Technology Support Services.
Wage rate is $13.00 per hour.
Work-study preferred but open to all students.
Position available during summer, fall, and spring semesters with 10-20 hours per week.
Department: Technology Support Services (715-UTS).