Villanova University logo

Villanova University

Information Technology Technician II

🇺🇸 Villanova, PA 🕑 Part-Time 💰 $13 per Hour 💻 Information Technology 🗓️ March 17th, 2026

Edtech.com's Summary

Villanova University is hiring an Information Technology Technician II. The role involves delivering first-level help desk support for all UTS-supported systems, assisting students, faculty, and staff with technology issues, diagnosing and resolving computer problems, and recording support requests using the TeamDynamix ticketing system.

Highlights
  • Provide first-level help desk support for university technology systems.
  • Assist students, faculty, and staff with technology-related issues.
  • Troubleshoot and resolve hardware and software problems.
  • Use TeamDynamix (TDX) ticketing system to log support requests.
  • Must be a current graduate student at Villanova University with at least 1 year of relevant experience or coursework.
  • Complete all training and certifications provided by Technology Support Services.
  • Wage rate is $13.00 per hour.
  • Work-study preferred but open to all students.
  • Position available during summer, fall, and spring semesters with 10-20 hours per week.
  • Department: Technology Support Services (715-UTS).