University of Kentucky
Information Technology Trainer
Edtech.com's Summary
- Develop and maintain digital adoption platform and related training initiatives.
- Create guided walkthroughs, process flows, and in-app support content using digital adoption tools.
- Support enterprise change management with user-focused content and governance adherence.
- Continuously test and update training content to ensure accuracy and relevancy.
- Partner with end-users to gather feedback and resolve questions.
- Manage permissions and access for a seamless digital adoption experience.
- Required education: Bachelor’s degree.
- Minimum 3 years of related experience in digital content creation or related field.
- Preferred: Driver’s license.
- Salary range: $43,805 to $70,075 per year.
Information Technology Trainer Full Description
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| Job Title | Information Technology Trainer |
|---|---|
| Requisition Number | RE53596 |
| Working Title | Digital Adoption Analyst |
| Department Name | 3L300:ITS Communications & Strategic Planning |
| Work Location | Lexington, KY |
| Grade Level | 44 |
| Salary Range | $43,805-70,075/year |
| Type of Position | Staff |
| Position Time Status | Full-Time |
| Required Education | BS |
| Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies |
| Required Related Experience | 3 yrs |
| Required License/Registration/Certification | None |
| Physical Requirements | Sitting for long periods of time in front of a computer. Some standing, walking and lifting of objects up to 25 pounds. |
| Shift | Typical day shift, on occasion will work nights and weekends. |
| Job Summary | Responsible for developing, implementing, and maintaining the organization’s digital adoption platform and related initiatives to enhance end‑user training and onboarding. Converts operational processes into intuitive guided walkthroughs, process flows, and in‑app support using digital adoption tools. Supports enterprise change management by creating strategic, user‑focused content and ensuring adherence to governance standards for naming, organization, accessibility, and lifecycle management. Continuously tests and updates content to maintain accuracy and alignment with evolving systems, configurations, and policies. Partners with end‑users to gather feedback, address questions, and ensure solutions meet business needs. Manages permissions and access requirements to support a seamless digital adoption experience. |
| Skills / Knowledge / Abilities | |
| Does this position have supervisory responsibilities? | No |
| Preferred Education/Experience | Driver’s license preferred. |
| Deadline to Apply | 03/19/2026 |
| Our University Community | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. |
Required fields are indicated with an asterisk (*).
- *
How much experience do you have creating or working with digital content?
- None
- More than 0, up through 2 years
- More than 2 years, up through 4 years
- More than 4 years, up through 6 years
- More than 6 years
- *
Please describe, in your opinion, the single most important skill an individual needs to be successful in this role.
(Open Ended Question)
- *
Please describe your experience in higher education.
(Open Ended Question)
- Resume
- Cover Letter
Optional Documents
- © University of Kentucky
- Lexington, Kentucky 40506
- An Equal Opportunity University
- Accreditation
- Directory
- Privacy Policy
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