Edtech.com's Summary

Wilson Language Training is hiring a Inside Sales Representative to generate sales opportunities and build relationships with prospective and existing customers. The role handles inbound and outbound calls and other communications to understand customer needs and promote relevant products and services. Success requires close collaboration with the sales and customer experience teams to hit quota and maintain high satisfaction.

Highlights

Meet or exceed weekly KPIs and monthly and yearly sales quotas for an assigned territory.
Identify and qualify leads through phone, email, and other channels for both new and existing customers.
Respond promptly to inbound inquiries and qualify prospects through discovery conversations.
Present and demonstrate Wilson's products and services using a consultative sales approach.
Maintain and update customer and pipeline data in the CRM system.
Track sales performance and generate reports to identify improvement areas.
Bachelor's degree or equivalent experience, with 4-5+ years in inside sales or a similar role.
Proficiency in CRM software such as Salesforce or HubSpot and the Microsoft Office Suite.
Covers the West Coast territory of California and Texas.
Benefits include medical, dental, vision, life and disability insurance, 401(k) with partial match, PTO, paid holidays, and tuition reimbursement.

Inside Sales Representative Full Description

Department:

Inside Sales

Here at Wilson Language Training, we are committed to working together for our mission to achieve literacy for all. We believe literacy is a fundamental right and should be attainable for all people. We strive to reflect this belief in our work.

The success of our team members is no less paramount. We’re dedicated to ensuring that every Wilson employee experiences truly satisfying professional development while feeling inspired to bring their authentic selves to work.

Wilson Language training is growing and is looking to hire an Inside Sales Representative for the West Coast Territory (California and Texas).

Job Summary:

An Inside Sales Representative is responsible for generating sales opportunities and building relationships with customers. They primarily handle inbound and outbound calls, emails, and other communications to engage potential and existing customers, understand their needs, and promote relevant products or services. This role involves working closely with the sales and customer experience teams to achieve sales targets and maintain high customer satisfaction levels.

Essential Job Functions:

Meet or exceed weekly KPI’s and monthly and yearly sales quotas for your targeted geographic territory.
Identify and qualify leads through various channels, including phone calls and emails, to both new and existing customers.
Respond promptly to inbound inquiries and qualify prospects through discovery conversations.
Present and demonstrate the company’s products or services to prospective customers, taking a consultative approach by explaining the benefits and addressing any customer concerns.
Follow up on inbound inquiries and sales leads, ensuring timely and professional responses to prospects and customers.
Maintain and update customer information and sales activities in the CRM system. This includes keeping an extensive, up to date pipeline of opportunities 2x the si.
Assist customers with order placement, quotes, and provide necessary support throughout the sales cycle.
Coordinate with customer experience team members to deliver seamless customer experiences and address customer concerns.
Track sales performance and generate reports to analyze sales trends and identify improvement areas.
Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive customer experience.
Understand and display WLT’s values
Other duties as assigned

Minimum Requirements:

Skills:

Strong communication skills, both verbal and written.
Proficiency in CRM software (Salesforce, HubSpot, etc.) and Microsoft Office Suite.
Ability to build rapport with customers and handle objections effectively.
Strong problem-solving skills and attention to detail.
Goal-oriented with a passion for achieving and exceeding sales targets.
Willingness to learn and have an open mind.
Ability to multi-task, prioritize, and manage time effectively.
Ability to work under pressure.

Education or Certification:

Bachelors’ degree or equivalent experience.

Experience

Minimum of 4-5 years of experience in an inside sale or a similar role.
Proven experience in sales, customer service, or a similar role (inside sales experience preferred).

Wilson has identified the anticipated pay range for this role based on the many factors that we consider in defining compensation levels for our roles, including market data, and internal equity considerations. Actual pay, and allocation between base and any target discretionary bonus, will vary based on geographic location, education, work experience, skills, market data, and internal equity considerations. Wilson offers competitive benefits, including:

Medical, dental, vision, and Life & Disability Insurance
401k plan with partial employer match
Paid Time Off
Paid holidays
Tuition reimbursement
“O’Connor days,” which refers to a company-wide office closure between Christmas and New Year’s Eve, as well as other perks.

Anticipated Salary Range: $57,000 to $75,000

Wilson Language Training is an Equal Opportunity, Drug-Free Employer Committed to Diversity in the Workplace.

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Edtech.com's Summary

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