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Dartmouth Health

Instructional Design Analyst II - IS Training

🇺🇸 Hybrid - Lebanon, NH 🕑 Full-Time 💰 TBD 💻 Instructional Design 🗓️ April 2nd, 2026

Edtech.com's Summary

The Dartmouth-Hitchcock Health is hiring an Instructional Design Analyst II specializing in IS Training. This role involves designing, creating, and maintaining training curriculum and materials for healthcare IT applications, supporting various training formats including online and instructor-led sessions, while collaborating with clinical and operational teams.

Highlights
  • Develop and maintain training curriculum and computer-based learning materials for healthcare IT.
  • Lead small to medium intra-team projects with some assistance and manage work prioritization independently.
  • Provide 1:1 and group educational sessions and deliver support to users both remotely and in person.
  • Maintain strong relationships with customers including clinical, operational staff, and other IS teams.
  • Stay updated on emerging eLearning technologies, publishing standards, and adult learning best practices.
  • Require interaction with management, nursing, and medical staff across the organization.
  • Availability for evening, weekend, holiday, or on-call hours as needed.
  • Bachelor's degree with five years of relevant experience or Master's degree with three years in healthcare, training, or informatics required.
  • Current Epic application certification required, or must obtain within 12 months of hire and maintain certification.
  • Desirable project management, leadership, communication, and organizational skills.

Instructional Design Analyst II - IS Training Full Description

Instructional Design Analyst II - IS Training, Hybrid

Job Locations
US-NH-Lebanon | US-NH-Keene
ID
2025-34809
Category Information Systems/Technology
 
Position Type Full-Time (30 to 40 hrs per week)
 
Location Name Lebanon, NH

Overview

Serves as an expert in the training of the use of information technology in healthcare settings. Supports the design, creation &maintenance of training curriculum & associated processes and tools within the [specific application(s)] and/or the [specific career(s)]. Understands the technical capabilities of information technology used to deliver computer-based training in healthcare settings. This includes multimedia deliverables to be used with self-paced online learning, in-person and virtual instructor-led training, and other initiatives.

Responsibilities

  • Can independently perform accurate initial prioritization of work. Works with Supv. /Mgr. to ensure appropriate prioritization of work. Appropriately escalates issues preventing progression of their work. Demonstrates initiative in escalating issues for related work efforts that could affect their assignments. Identifies opportunities to accept new work in order to maximize available productivity.
  • Demonstrates initiative to lead smaller pieces of work, not yet leading larger projects. Can manage an intra-team project of small to medium size with some assistance.
  • Demonstrates initiative to develop/refi ne project mgmt. skills – developing workplans, tracking responsibilities & due dates, notetaking & facilitation, identifying risks & escalation appropriately, creating timelines, etc.
  • Can develop end-user & cross-team relationships with other IS teams. Demonstrates initiative to develop/refi ne skills.
  • Demonstrates initiative to lead smaller pieces of work, not yet leading larger projects. Can manage an intra-team project of small tomedium size with some assistance.
  • Can develop educational materials independently & lead 1:1 and small educational group sessions, showing initiative to lead tolarge group educational sessions
  • Requires interaction with customers throughout the organization, including management of other departments, nursing, and medical staff .
  • Demonstrates exceptional customer service and interacts effectively with all clinical & operational team members, patients, and the broader health care community
  • Provide weekly remote and in-person support to users receiving training at DH locations.
  • Must be available for evening, weekend, holiday, or on-call hours as needed by the department.
  • Demonstrates appropriate independent decision-making and works effectively as part of a team structure.
  • Maintains a broad understanding of both the organization and the health care industry. Stays at the forefront of emerging technologies, trends & best practices related to eLearning, publishing standards, adult learning, etc. to develop and deliver leading-edge computer-based training materials.
  • Able to hold discussions of the concepts involved in training curriculum design, system design, workflow design, or issue investigation while not actively working with or looking at the system/ documentation, and make the technology understandable to others (e.g. end users or organizational leadership).
  • Provide training and assistance to team members.
  • Perform other duties as required or assigned

Qualifications

  • Bachelor’s degree with five (5) years of relevant work experience or the equivalent preferred. At least five (5) years of experience (3 years with a Master’s) working in healthcare, training, or informatics is required. Education and/or experience in instructional design, curriculum delivery, adult education, teaching, or clinical experience is required. For applicable positions: Experience with Epic as an end user, trainer, or analyst is preferred.
  • For applicable positions: Has vendor application certification/proficiency or earns it within 12 months of hire (i.e.
  • Epic application certification). Maintains certification/proficiency in accordance with vendor requirements.
  • Strong leadership, interpersonal, communication and organizational skills desired
  • Project management skills are desirable

Required Licensure/Certifications

  • Current Epic application certification/proficiency, or earning it within 12 months of hire, is required. Maintenance of certification/proficiency in accordance with Epic requirements is required.