Instructional Designer

• Design and develop learning programs, tools, and resources that support product launches, operational initiatives, technology implementations, and people capability programs. 
• Create learning solutions across multiple modalities, including eLearning, virtual instructor-led training, instructor-led training, videos, job aids, assessments, microlearning, and performance support resources. 
• Apply instructional design methodologies and adult learning principles to create engaging, learner-focused experiences that drive performance improvement. 
• Conduct needs analysis and partner with stakeholders to identify learning opportunities and appropriate solutions. 
• Maintain and update existing curriculum and learning resources to ensure accuracy, effectiveness, and alignment with business needs.
• Utilize learning technologies and development tools to create scalable and innovative learning solutions. 
• Collaborate with subject matter experts to translate complex concepts into practical, easy-to-apply learning experiences. 

• Partner with Operations, Marketing, Technology, People & Culture, and other stakeholders to understand business goals and learning needs. 
• Develop and manage project timelines, milestones, and deliverables for assigned learning initiatives. 
• Coordinate reviews, approvals, and feedback cycles throughout the design and development process. 
• Manage multiple projects simultaneously while maintaining quality, accuracy, and attention to detail. 
• Build strong working relationships with business partners and support alignment throughout project execution. 

• Evaluate learning solutions through learner feedback, operational results, and business performance indicators. 
• Analyze data and insights to identify opportunities for improving learning effectiveness and learner engagement. 
• Recommend and implement enhancements to learning content, tools, and processes. 
• Stay current on instructional design trends, emerging technologies, and industry best practices. 

• Contribute to a collaborative and innovative team environment. 
• Share best practices, lessons learned, and new ideas with teammates. 
• Participate in team initiatives that improve learning quality, efficiency, and consistency. 
• Demonstrate curiosity and a commitment to continuous learning and professional development. 

• Bachelor's degree in Instructional Design, Adult Learning, Education, Communications, Human Resources, Business, or a related field preferred. 

• 2–4 years of experience in instructional design, learning and development, training, education, communications, or a related field. 
• Experience designing and developing learning solutions across multiple modalities. 
• Experience managing multiple projects and priorities in a fast-paced environment.

• Working knowledge of ADDIE and adult learning principles. 
• Experience with learning content development and authoring tools such as the Adobe Creative Suite (Premiere Pro, Illustrator, Acrobat), Articulate/Rise/Storyline, and content management systems.
• Strong project management and organizational skills. 
• Excellent verbal, written, and presentation skills. 
• Strong analytical and problem-solving abilities. 
• Behavioral Competencies
• Learner-focused with a passion for building capability and improving performance. 
• Resourceful and adaptable in a fast-paced environment. 
• Collaborative team player who builds strong relationships across functions. 
• Takes ownership and delivers high-quality work with attention to detail. 
• Demonstrates curiosity, continuous learning, and a growth mindset.