Edtech.com's Summary

CDW is hiring an Instructional Designer. The role involves partnering with Learning & Development leaders and subject matter experts to design, develop, and deliver learning programs aligned with business goals using modern instructional design practices and technologies including generative AI. The Instructional Designer manages projects from needs analysis through launch and evaluation, ensuring accessible and effective learning experiences.

Highlights

Design and develop learning content across multiple modalities like instructor-led, eLearning, video, and microlearning.
Use tools such as Articulate 360, Synthesia, Brainshark, Camtasia, Vyond, and Adobe Creative Cloud.
Apply generative AI tools responsibly to accelerate content development while ensuring accuracy and aligning with data protection policies.
Coordinate programs including project planning, stakeholder communication, and train-the-trainer sessions.
Develop assessments and measure program effectiveness utilizing learner data and feedback.
Bachelor’s degree or 3 years of instructional design experience required; portfolio or work samples encouraged.
Knowledge of adult learning theories and instructional design models like ADDIE and SAM.
Experience with accessibility standards, inclusive design, and working with subject matter experts.
Salary range: $70,000 to $97,200 depending on experience and skills.
Position reports to Revenue Operations and involves up to 10% travel.

Instructional Designer Full Description

Instructional Designer

Job ID: R26_00003032

Team: Corporate

Focus Area: Human Resources

Location: Tempe, AZ, United States

Remote Type: Hybrid

Date Posted: Oct 27, 2026

Description

Job summary

The Instructional Designer partners with Learning & Development leaders, lead and senior designers and subject matter experts to design, develop and deliver enablement that supports CDW strategies and business goals. This role applies instructional design best practices and modern learning technologies, including generative AI, across a range of modalities, and helps coordinate assigned programs from needs analysis through launch and evaluation. It’s a great fit for a designer with hands-on experience who is eager to grow their craft through coaching, feedback and a wide variety of projects.

What you’ll do

Partner with stakeholders and subject matter experts to assess needs and translate business requirements into performance and learning objectives
Design and develop learning content across modalities, including instructor-led and virtual classroom, eLearning, video, microlearning and performance support, applying adult learning principles
Design and develop learning content using key learning tools and platforms such as, but not limited to, Articulate 360, Synthesia and Brainshark
Design and develop customer facing support materials that allow for effective collaboration with SME and stakeholder input and alignment on enablement content
Develop curriculum proactively and just-in-time to support business strategies, product launches and process changes
Coordinate assigned programs, including project plans, timelines, stakeholder communications, train-the-trainer sessions, and participant and facilitator materials
Use generative AI tools responsibly to accelerate design and development, validating outputs for accuracy, bias and alignment with CDW standards and data-protection policies
Build accessible, inclusive learning that meets accessibility standards and CDW brand guidelines
Develop fair, accurate assessments and measure program effectiveness using learner data and feedback; recommend and implement enhancements
Partner with subject matter experts to keep content current, and maintain content in the learning management system
Recommend performance solutions, including non-training options, based on effectiveness, quality and cost/benefit
Up to 10% travel

What we expect of you
Minimum basic requirements

Bachelor’s Degree or 3 years work experience as an Instructional Designer.

Preferred skills, experience, and qualities needed

Hands-on experience with an instructional design project from needs analysis through implementation (portfolio or work samples encouraged)
Working knowledge of adult learning theory and instructional design models (e.g., ADDIE, SAM)
Familiarity with eLearning authoring and media tools (e.g., Articulate 360, Camtasia, Vyond, Synthesia, Adobe Creative Cloud) and learning management systems
Familiarity with generative AI tools in a business setting, ideally applied to instructional design, including writing prompts, evaluating outputs and using AI within privacy and security guidelines
Familiarity with accessibility standards and inclusive design practices
Experience working with subject matter experts to build sales, consulting and technical skills; knowledge of the technology industry is a plus
Background in education, adult learning, writing or a related field
Strong project coordination, planning and organizational skills, with the ability to balance multiple priorities and meet deadlines
Excellent written, verbal and presentation skills, with the ability to work effectively with stakeholders at all levels, including senior leadership
Strong attention to detail and problem-solving skills, with the ability to work independently on assigned projects and openness to feedback
This position sits under Revenue Operations.

Pay range: $70,000.00 - $97,200.00, depending on experience and skill set
Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials

CDW is committed to being an AI-fluent organizationWe’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.

As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

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