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Sephora

Instructional Designer

🇺🇸 Hybrid - San Francisco, CA

🕑 Full-Time

💰 $90K - $128K

💻 Instructional Design

🗓️ May 15th, 2025

LMS Storyline Vyond

Edtech.com's Summary

Sephora is hiring an Instructional Designer. This role involves designing learning solutions to address business needs and enhance the store curriculum and client experience. The candidate will work cross-functionally to gather project details, determine learning solutions, and drive the implementation of training programs using instructional design methodologies. They will ensure high-quality outputs across projects and maintain strong relationships with business partners. 

Highlights
  • Design and develop learning solutions for business needs.
  • Proficiency with Articulate Storyline, Rise, Vyond, Adobe Creative Suite, and BigTinCan LMS.
  • Annual base salary range is $90,000.00 - $128,000.00 plus potential bonuses.
  • 3-5 years of experience in instructional design in corporate settings.
  • Experience managing client and stakeholder relationships.
  • Comprehensive benefits include health, dental, vision plans, and 401(k) plan.
  • Strong communication and consulting skills required.
  • Innovative approaches to learning like microlearning and gamification preferred.
  • Ability to influence peers and collaborate effectively.

Instructional Designer Full Description

Instructional Designer

San Francisco, CA, United States

Job ID: 265988
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Retail Operations
Remote Eligible:Yes

Company Overview:
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

The Opportunity:
As an Instructional Designer, you will be responsible for designing new learning solutions to address business needs and performance gaps that support the overall store curriculum and client experience.

Reporting to the Manager, Instructional Design, you will work cross‐functionally to gather projectdetails, determine learning solutions, gain buy‐in, and drive implementation of training programs.

You will use your knowledge of instructional design methodologies, andragogy, and training industry standards to identify focused learning objectives and design effective, innovative learning experiences for ILT, WBT, and blended learning programs. You will implement instructional design standards and best practices across all projects, ensuring a consistently high‐quality output, and work with your project team to create project plans to effectively complete work given needs and constraints.
  • Facilitate discovery meetings and conduct SME interviews to confirm needs and translate into concrete learning solutions
  • Proactively work with the SME to capture and validate course‐ and program‐specific knowledge
  • Proactively gather info from business partners, resolve challenges, identify opportunities, and follow up with project stakeholders as needed
  • Identify the scope of projects given time, resources, impact to business, and other influencing factors
  • Design and develop learning solutions to meet business needs
  • Write focused, creative, and effective instruction, producing related design documents (storyboards, prototypes, ILT materials, etc.)
  • Establish and maintain strong and efficient relationships with business partners (SMEs, PMs, stakeholders, CPT)
  • Ensure final project deliverables are produced at the highest quality
  • Work with the Manager, ID to write defensible and effective assessments and inform assessment strategies and identify and implement project evaluation strategies
  • Ensure learning solutions incorporate best practices from adult learning theory and support the overall Sephora and Sephora at Kohl’s strategy
  • Facilitate collaborative design sessions with the Creative Production Team (CPT)
  • Guide the CPT to ensure graphics, multimedia, and other interactive elements support the learning experience
  • Influence the design and UX of learning programs in the LMS
  • Communicate clearly and regularly with project teams to ensure project work is on track
 
We'd love to hear from you if you have...
  • 3-5 years Instructional design and development of web‐based and instructor‐led training in a corporate setting
  • Demonstrated expertise in the application of instructional design methodologies, best practices
  • in adult learning theory, and training industry standards, ideally in retail, beauty, or corporate environment
  • Consulting capability with excellent presentation, interpersonal, and written/verbal communication skills with a strong executive presence
  • Demonstrated experience managing client and stakeholder relationships
  • Demonstrated research and analysis skills, including the ability to conduct needs analyses and analyze and draw conclusions from evaluation and assessment data
  • Process improvement and critical thinking skills; proven ability to manage multiple projects simultaneously and prioritize responsibilities in a fast‐paced environment
  • Demonstrated experience designing complex, creative learning solutions
  • Highly collaborative and open to multiple perspectives
  • Ability to influence peers, leaders, and business partners
  • Proficient in course authoring (Articulate Storyline and Rise) and creative tools (Vyond, Adobe
  • Creative Suite) and knowledge of learning management systems (BigTinCan)
  • Preferred experience designing microlearning, gamification, simulations, and innovative approaches to learning

The annual base salary range for this position is $90,000.00 - $128,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.  Individuals employed in this position may also be eligible to earn bonuses.  Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you’ll enjoy… 
  • The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.  
  • The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
  • The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.
 
You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.