Edtech.com's Summary

Home Depot is hiring an Instructional Designer for their Home Services team. This role involves partnering with strategy and business stakeholders to design and develop dynamic, mobile-first learning solutions that support frontline associates and their leaders in consultative selling and installation. The role requires creating learning objectives, storyboards, and deliverables while incorporating Agile methods and AI to optimize training workflows.

Highlights

Design targeted learning solutions for remote frontline sales and installation associates and their managers.
Create learning objectives, storyboards, and eLearning deliverables using project-based templates.
Utilize eLearning tools such as Articulate Storyline, Presenter, and Adobe Captivate.
Partner with Learning Strategy Senior Managers to confirm needs analysis and instructional strategy.
Manage projects within an Agile framework and leverage AI in learning design.
Assist in interviewing, selecting, and onboarding contractors and associates.
Preferred proficiency in Articulate Rise, Storyline, Vyond, InDesign, and interactive PDFs/PPTs.
Minimum qualifications include at least a high school diploma or GED and three years of relevant experience.
Strong knowledge of instructional design, adult learning theories, Microsoft Office, and basic project management skills.
Compensation benefits include paid parental leave, 401(k) with company match, merit increases, performance bonuses, and an employee stock purchase program.

Instructional Designer Full Description

Location – Atlanta, GA

Job ID – Req185774

Category – Human Resources

Company Overview

What’s the best place we’ve ever built? The place where we work. At Home Depot, our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As the world’s largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America. And each of our associates are focused one thing — helping our customers build and improve their homes, businesses, and ultimately their lives.

Position Purpose:

About Us:
We build innovative, mobile-first learning solutions for a nationwide Home Services workforce. Operating in an established Agile environment, our team actively leans into AI to optimize our workflows and deliver cutting-edge training.

The Role:
We are looking for a strategic Instructional Designer who operates as a true consultant. You won't just take orders—you will partner with our strategy (ELSE) team and business stakeholders to architect the most effective learning solutions.

Your audience includes remote frontline associates (focused on in-home consultative selling and installations) and their leaders. A key part of this role is designing targeted programs that empower managers to effectively lead and coach a distributed sales team. Training is highly dynamic and delivered via tablets, laptop, ILT, and vILT.

Key Responsibilities:

60% Create learning objectives, design documents, storyboards, and other learning design deliverables. Develop learning solutions using project-based templates. Test and debug deliverables for quality assurance. Ensure leaning solutions align with desired outcomes.
10% Partner with Learning Strategy Senior Managers on confirming needs analysis and instructional strategy
10% Know standard eLearning development tools and software (Articulate Storyline and Presenter, Adobe Captivate).
10% Proactively communicate task and project status to client group and management
10% Assist in the interviewing, selection, and onboarding of contractors and associates

Direct Manager/Direct Reports:

This position reports to Manager of Learning.
This position has 0 direct reports.

Travel Requirements:

Typically requires overnight travel less than 10% of the time.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Preferred Qualifications:

Consultative Mindset: A strategic partner who leads deep discovery, owns the solution design, and guides business stakeholders.
Leadership & Sales Enablement: Experience designing training that helps leaders effectively manage and coach sales teams.
Development Stack: Highly proficient in Articulate Rise, Storyline, and Vyond, as well as supplementary tools (InDesign, Word, interactive PDFs/PPTs).
Dynamic Delivery: Proven ability to build engaging mobile-first learning and interactive ILT/vILT experiences.
Modern ID Workflow: Comfortable managing projects in an Agile framework and eager to leverage AI in learning design.
Optional: A solid understanding of the Home Services business, in-home installation processes, and consultative selling skills.

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Minimum Years of Work Experience:

Competencies:

Proficient knowledge of instructional design and adult learning theories
Proficiency with software including Microsoft Office and standard eLearning development tools
Basic knowledge of project management principles and MS Project
Excellent written communication skills
Excellent interpersonal skills
Work Location

Paid parental leave to bond with your new addition

401(K) savings plan with company match

Merit increases and performance bonuses

On-the-spot recognition and rewards for a job well done

Bonus Eligible

401(k) Company Matching

Employee Stock Purchase Program

Paid Time Off Benefits

Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; (for positions in Washington State, Spokane, and Tacoma only) – Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; (for positions in Seattle only) – Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater.

Remote/virtual – Associates in remote roles have the flexibility to complete their job responsibilities primarily from home. Depending on the position, a remote role may be entirely virtual, or it may require living within a commutable distance of an assigned company office to support occasional, in-person responsibilities.

Original Job Description